Experienced Full Stack Field Service Sales Support Engineer – U2 Aircraft Program Support
Are you a highly motivated and experienced professional with a passion for delivering exceptional customer support and technical expertise? Do you have a strong background in aircraft systems, troubleshooting, and technical documentation? If so, we invite you to join arenaflex's talented team as an Experienced Full Stack Field Service Sales Support Engineer – U2 Aircraft Program Support. At arenaflex, we are a leading innovator in the aerospace industry, dedicated to pushing the boundaries of what is possible. Our team of experts is passionate about delivering cutting-edge solutions that meet the complex challenges of our customers. As a key member of our team, you will play a critical role in supporting the U-2 Program, providing exceptional customer support, and driving business growth.
Job Summary:
As an Experienced Full Stack Field Service Sales Support Engineer – U2 Aircraft Program Support, you will be responsible for providing technical expertise and support to customers, managing the Field Incident Report process, and communicating with field locations and engineering teams. You will also be responsible for developing and delivering U-2 aircraft training materials, executing training sessions, and participating in hardware integration activities.
Key Responsibilities:
* Provide technical expertise and support to customers, including troubleshooting and resolving complex issues related to U-2 aircraft systems
- Manage the Field Incident Report process, including data collection, analysis, and reporting
- Communicate with field locations and engineering teams to ensure seamless coordination and effective issue resolution
- Develop and deliver U-2 aircraft training materials, including classroom and practical instruction
- Participate in hardware integration activities to develop effective training and field support solutions
- Support product integration, modifications, and performance/reliability enhancements to U-2 aircraft systems
- Establish and direct a training system to provide technical knowledge for the maintenance, repair, and operation of U-2 aircraft systems
Essential Qualifications:
* Minimum seven years of experience in aircraft systems, troubleshooting, and technical documentation
- Experience with power-on operational checks and technical data interpretation
- Strong computer skills, including MS Office applications
- Ability to work with and lead teams
- Candidate must have a final Secret clearance
Preferred Qualifications:
* U-2 avionics/electrical experience
- U-2 Electronic Warfare system and data link experience
- U-2 Airframe experience
- Fiber optics repair experience
- Time domain reflectometer experience
- Network analyzer experience
- Blue print reading experience
- AF Forms 781 experience
- Informal OJT provider experience
- Strong interpersonal and communication (both verbal and written) skills
Skills and Competencies:
* Strong technical expertise in U-2 aircraft systems and technical documentation
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong analytical and problem-solving skills
- Ability to adapt to changing priorities and deadlines
- Strong computer skills, including MS Office applications
Career Growth Opportunities and Learning Benefits:
* arenaflex offers a comprehensive training program to support your career growth and development
- Opportunities for professional growth and advancement within the company
- Collaborative and dynamic work environment that encourages innovation and creativity
- Access to cutting-edge technology and resources to support your work
Work Environment and Company Culture:
* arenaflex is a leading innovator in the aerospace industry, dedicated to pushing the boundaries of what is possible
- Our team of experts is passionate about delivering exceptional customer support and technical expertise
- Collaborative and dynamic work environment that encourages innovation and creativity
- Flexible work schedules and comprehensive benefits package to support your work-life balance
Compensation, Perks, and Benefits:
* Competitive salary range: $114,700 - $198,720 per year
- Comprehensive benefits package, including health, dental, and vision insurance
- Flexible work schedules and paid time off
- Opportunities for professional growth and advancement within the company
- Access to cutting-edge technology and resources to support your work
How to Apply:
If you are a highly motivated and experienced professional with a passion for delivering exceptional customer support and technical expertise, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
Equal Opportunity Employer:
arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. Qualified candidates will be considered without regard to legally protected characteristics.
Security Clearance:
This position requires a government security clearance, and you must be a US Citizen for consideration.
Work Schedule:
The work associated with this position will be performed onsite at a designated arenaflex facility. The work schedule is 4x10 hour days, with 3 days off per week.
Telework Classification:
Employee will work on-site full-time.
Application Window:
The application window will close in 90 days. Applicants are encouraged to apply within 5 - 30 days of the requisition posting date to receive optimal consideration. Apply for this job