Remote Customer Support Specialist - Flexible Schedule Opportunity

Join our dynamic team as a Remote Customer Support Specialist and enjoy the flexibility to choose your schedule! We're seeking a highly skilled and motivated individual to provide exceptional customer support to our clients. As a key member of our team, you will have the opportunity to work from the comfort of your own home and collaborate with our team to drive success. We offer a competitive salary and a clear compensation structure.

GigCX Marketplace is partnering with Teleperformance TurboTax to provide top-notch support to millions of customers filing their taxes. As the voice of our company, you will be responsible for delivering exceptional customer experiences through written and verbal communication. If you have a passion for learning, excellent communication skills, and a desire to delight customers, we want to hear from you!

Program Details

• Program duration: January 13th, 2025 - April 15th, 2025
• Preference given to candidates who can commit to working all 14 weeks of the program
• Operating hours: 8am - midnight EST, Monday - Sunday
• Required minimum hours: 30 hours per week
• Peak period: April 9th - 15th, with increased hours and bonus opportunities

Requirements

• High school graduate
• Basic knowledge of tax laws and concepts (preferred)
• Experience in a call center environment (preferred)
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment and handle change
• Strong technical skills, including intermediate knowledge of operating systems and software
• Ability to work independently and as part of a team

Technical Requirements

• Windows computer (Mac and Chromebooks not permitted)
• Windows 10 or 11
• AMD or Intel Core Series (I3-I9)
• At least 8gb of RAM
• Webcam
• Wired mouse
• USB headset
• Wired internet connection

What We Offer

• Competitive salary
• Flexible scheduling
• Opportunity to work with a dynamic team
• Professional development and growth opportunities
• Bonus opportunities during peak periods

How to Apply

Ready to join our team? Click the "Apply Now" button to start your application. We can't wait to hear from you!