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Applications/Systems Specialist - Willow Inpatient

Remote, USA Full-time Posted 2026-06-17

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Schedule Details: Monday through Friday, On Call - Required Scheduled Hours: 8-430 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5961 Inpatient This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Major Responsibilities: • Assists in scheduling and coordinating projects. May be involved in design phase of project as well. • Works with customers and technical staff to resolve problems with software and responds to suggestions for improvements and enhancements. • Acts as team leader on projects. • Participates in development of software user manuals. • Protects the confidentiality of information within areas of own position responsibilities by preventing unauthorized release, both verbally and/or in writing. • Promotes a continuous quality improvement effort to enhance the services provided to patients, their families, physicians, and members of the UMMHC staff by demonstrating positive attitudes and actions through a display of courtesy, congeniality, cooperation, initiatives, sensitivity and professionalism. Position Qualifications: • The ideal candidate should have extensive experience and expertise in pharmacy-related third-party systems, specifically BD Pyxis and Swisslog, including configuration, support, and system optimization, with a strong track record of troubleshooting and enhancing system performance. License/Certification/Education: • Epic Willow Inpatient Certification preferred Required: • Bachelor's degree in Computer Science or equivalent is required. Experience/Skills: Required: • Over 8 years and up to and including 10 years of experience. • Must be able to work off hours and participate in on-call rotation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible. Apply Job!

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