Radiology Assistant (Night-Shift) - Part time/Flex Position
COMPANY DESCRIPTION Vision Radiology was formed in 2003 by several radiology alumni from The Johns Hopkins University who shared the same core values with respect to our dedication to diagnostic radiology and our commitment to patient welfare. Our mission is to set the highest standards of quality, timeliness, and client service in the Teleradiology industry. JOB SUMMARY Visions Radiology Assistants provide administrative support for the Companys diagnostic radiology clinical staff, clients, and technical support team. Please Note: This is a Remote Night-Shift Role; Weekends will apply Part-Time Flex position (8-10 hours minimum per week, plus coverage as needed) This part-time role is designed for individuals who are looking for a part-time position with the opportunity for additional hours each month. This role will receive 8-10 hours of scheduled shift work but with the possibility of additional hours to provide coverage for other team members or when additional capacity is needed. You'll have the flexibility to work around your other commitments while providing much-needed support to the team. ROLE RESPONSIBILITIES Accept safety and quality of patient care, treatment, and services as a responsibility and priority Responsible for answering phone calls from hospitals during peak hours Assist with resolving client questions/concerns that do not require a radiologist Notify Radiologists or appropriate Vision staff member (if applicable) with client questions to ensure issues are resolved in a timely manner Re-fax any studies that client cannot locate Work with our data centers to troubleshoot any exams that are not coming through Minor trouble shooting with our clients Reach out to appropriate contact at hospitals to gather information that may have been left out of information sent over to Vision for review QUALIFICATIONS AND EDUCATION REQUIREMENTS Ability to work evening/night shift required Prior work experience in an administrative or customer service role preferred Minimum 1 year of Medical/Healthcare experience is required; Technologist experience preferred but not required Other skills and knowledge Strong written and verbal communication Strong customer focus with excellent customer service Strong ability to multi-task due to periods of high-volume workload on any given day Excellent time management skills Ability to act independently and make decisions that achieve optimal results Proficient computer skills Team-oriented with the ability to work with all levels of management Ability to work efficiently in a remote environment COMPANY BENEFITS: 401(k) matching Paid time off Variety of company perk programs (health & wellness, learning & development, etc.) Join our team of dedicated, patient-centered professionals. Apply today! Apply Job!