[Remote] Account Manager - San Diego

Note: The job is a remote job and is open to candidates in USA. BVI Medical is one of the fastest-growing surgical ophthalmic businesses in the world, and they are seeking an Account Manager to drive sales growth of their IOL portfolio. The role involves engaging with ophthalmologists and surgical staff to promote BVI's products and establish strong customer relationships.

Responsibilities

• Drive sales growth and market adoption of the IOL portfolio across the assigned territory, owning launch activities and premium IOL conversion strategies
• Demonstrate a high degree of confidence and competence selling in the surgical suite, becoming a valued resource to customers. Gain surgical evaluations with new and existing customers in the operating room and provide clinical support during IOL cases
• Provide recommendations on surgical technique, patient selection, and clinical data to surgeons and staff evaluating BVI IOL products
• Serve as the territory subject matter expert on IOL optics, refractive outcomes, and premium lens technology; deliver in-service education to surgeons, surgical staff, and optometric co-managers
• Identify, develop, and maintain relationships with key opinion leaders (KOLs) in the ophthalmic field to support advocacy, peer-to-peer education, and long-term adoption
• Stay current on the latest trends, technologies, and advancements in IOLs, refractive surgery, and optics to maintain clinical credibility and competitive positioning
• Maintain and grow the territory by promoting the full line of BVI single-use consumables, positioning BVI as a comprehensive value-based solution across cataract and refractive surgery
• Strategically position multiple products to a given customer, using a procedural selling model to expand adoption of BVI IOLs and consumables
• Build relationships to understand the unmet needs of our customers and act as a consultant offering BVI’s portfolio as a value-based solution
• Prospect, cold-call, and visit clinics, ASCs, and hospitals as needed to achieve sales plan objectives, and effectively present to groups both small and large using advanced electronic sales platforms
• Analyze regional market trends, customer needs, and the competitive landscape to identify new business opportunities and set short- and long-term territory goals
• Utilize customer relationship management (CRM) software to log customer data and daily activities, and leverage sales reports, data, and analytics to make informed targeting decisions
• Partner seamlessly with cross-functional teams—including Capital and Consumable Territory Managers, Marketing, Clinical Education, and Customer Service—to promote the full BVI portfolio and deliver added value to customers
• Resolve complex customer issues with a high degree of initiative and ownership

Skills

• Skilled in consultative, value-based selling, with the ability to translate clinical data and surgical outcomes into compelling customer conversations
• Excellent written and verbal communication skills, with the ability to clearly convey sales and clinical messages across a variety of stakeholders—including surgeons, office staff, and surgical staff
• Bachelor's degree in Business and/or related medical field and 3-5 years' selling experience in health care; or equivalent combination of education, training and experience
• Ability to analyze sales reporting and data to make well-informed decisions on territory strategy and customer engagement
• Ability to establish and maintain effective working relationships with coworkers, managers, and customers
• Ability to resolve complex issues with a high degree of initiative
• Ability to manage multiple priorities simultaneously in a fast-paced, evolving environment
• Resilient, self-starter with the ability to plan and manage time to achieve desired results
• Works with a high sense of urgency to meet and exceed company and customer expectations
• Proficiency with Microsoft Office, including Outlook, Word, Excel, SharePoint, and Teams
• May require frequent and overnight travel, including industry conferences and sales meetings & training

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