[Remote] Associate Project Manager
Note: The job is a remote job and is open to candidates in USA. ABB is a company that helps industries run leaner and cleaner, empowering its employees to make a significant impact. The Associate Project Manager will coordinate aspects of Electrical Preventative Maintenance projects, manage customer relationships, and oversee financial and administrative tasks related to project execution.
Responsibilities
- Project Planning & Performance
- Conduct analysis of planned vs. actual project performance
- Prepare materials and assist in project reviews
- Maintain and adhere to billing plan milestones
- Control documentation accuracy and consistency per agreed procedures
- Customer & Contractor Management
- Develop and maintain relationships with key customer contacts and contractors
- Manage the complete lifecycle of customer deliverables, including scheduling contractors and ensuring work completion
- Maintain customer satisfaction and identify new business opportunities
- Financial & Administrative Oversight
- Track financials, issue POs, process change orders, and manage invoicing
- Review and process quotes for cost-effective solutions
- Build and improve assigned account scorecards
- Material & Operational Coordination
- Research and order materials, coordinate with contractors, customers, and suppliers, and handle returns
- Utilize the company’s service platform to monitor and track progress
- Ensure schedule flexibility (including weekends/nights) with limited travel to customer sites
Skills
- High school diploma/GED required; Bachelor's degree preferred
- Minimum 3 years experience in customer service, account management and/or project support, with demonstrated success in building relationships
- Excellent customer service skills, attention to detail, and motivation to achieve high customer satisfaction
- Strong analytical and problem-solving ability to define issues, collect data, draw conclusions, and implement solutions
- Familiarity with electrical and mechanical services or willingness to learn technical aspects quickly
- Adaptability in fast-paced, changing environments, with skill in handling ambiguity and conflict resolution
- Proven coordination and communication skills to align internal teams and customers, meeting unique requirements
- Candidates must already have work authorization that would permit them to work for ABB in the US
- Bachelor's degree preferred
- Construction project management experience preferred, with ability to manage complex deliverables and timelines
Benefits
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- ABB provides 11 paid holidays Salaried exempt positions are provided vacation under a permissive time away policy.
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