Authorization Specialist – Remote Data Entry & Prior Authorization Support (Contract‑to‑Hire, 40 hrs/week, Texas)
About arenaflex – Pioneering Health Services in a Digital Age
arenaflex is a leading provider of innovative health‑plan solutions, dedicated to improving member access, eligibility, and overall care experience through cutting‑edge technology and compassionate service. Our mission is to streamline complex healthcare processes, ensuring that every member receives timely, accurate authorization for the services they need. As a remote‑first organization, arenaflex empowers its workforce with flexibility, continuous learning, and a collaborative culture that values precision, reliability, and a commitment to excellence.
Position Overview
The Authorization Specialist – Data Entry role is a critical component of arenaflex’s Utilization Management team. This position supports the prior‑authorization workflow by accurately entering, tracking, and routing medical and insurance documentation. The specialist works in a fast‑paced, high‑volume environment, handling thousands of faxes and keystrokes daily while maintaining strict compliance with healthcare regulations and internal policies. This is a 12‑month contract‑to‑hire opportunity, offering a competitive hourly rate of $16.00 and a comprehensive benefits package.
Key Responsibilities
- Receive, triage, and distribute incoming faxes to the appropriate internal teams within arenaflex’s HealthPlan network.
- Perform high‑speed data entry (minimum 10,000 alphanumeric keystrokes per hour) to update authorization requests in the Utilization Management System.
- Maintain accurate and up‑to‑date records of all authorization and referral documentation, ensuring compliance with policies, guidelines, and regulatory standards.
- Assist the utilization management team by tracking the status of authorizations, documenting medical history, diagnoses, and prognoses, and forwarding necessary information to clinical reviewers.
- Support the intake department by streamlining the intake process, reducing turnaround time for fax distribution, and improving overall workflow efficiency.
- Correct data entry errors as identified, and perform quality‑control checks to guarantee data integrity.
- Stay current on healthcare authorization processes, medical terminology, insurance policies, and arenaflex’s internal procedures.
- Participate in cross‑functional collaboration with Concurrent Review, Behavioral Health, Medicare, and other specialized teams, ensuring seamless communication across all seven days of operation.
- Adhere to performance metrics, including processing 3,500–4,000 faxes per day and delivering faxed documents to the appropriate teams within 1–2 hours of receipt.
- Perform any additional duties assigned by supervisors, contributing to continuous improvement initiatives and team success.
Essential Qualifications
- Typing Proficiency: Must achieve a minimum of 60 WPM (50–60 WPM) on a standardized typing test; the test result must be attached to the application.
- High school diploma or equivalent (required).
- Open availability to work any shift, including overtime, weekends, and holidays; ability to cover the following schedule windows:
- Monday–Friday: 6 am – 7 pm CST
- Saturday: 7 am – 5 pm CST
- Sunday: 7:30 am – 4:30 pm CST
- Demonstrated reliability and punctuality in a remote work environment.
- Basic understanding of medical terminology and health‑insurance concepts (preferred but not mandatory).
- Ability to thrive in a fast‑paced, high‑volume setting while maintaining accuracy and attention to detail.
Preferred Experience & Skills
- 1–12 months of data processing, clerical, or administrative experience, especially within a healthcare or insurance context.
- Retail or customer‑service background that showcases adaptability to variable schedules and high‑pressure environments.
- Familiarity with electronic health record (EHR) systems or utilization management platforms.
- Strong organizational skills and the ability to prioritize multiple tasks simultaneously.
- Excellent written communication skills for accurate documentation and clear fax routing.
Core Competencies for Success
- Accuracy & Attention to Detail: Precise data entry and meticulous record‑keeping are non‑negotiable.
- Speed & Efficiency: Ability to sustain high keystroke rates without sacrificing quality.
- Adaptability: Comfort with shifting priorities, variable shift patterns, and evolving procedural updates.
- Team Collaboration: Effective communication with cross‑functional teams, ensuring seamless handoffs and timely authorizations.
- Compliance Mindset: Understanding of HIPAA, HITECH, and other healthcare regulations to protect member data.
Career Growth & Learning Opportunities
arenaflex invests heavily in employee development. As an Authorization Specialist, you will have access to:
- Structured onboarding and continuous training on healthcare authorization processes, medical terminology, and industry best practices.
- Opportunities to cross‑train with other departments such as Behavioral Health, Medicare, and Concurrent Review, broadening your skill set.
- Mentorship programs that pair you with seasoned utilization management professionals.
- Potential pathways to permanent full‑time roles within arenaflex, including advancement to senior data‑entry, quality‑assurance, or supervisory positions.
- Access to online learning platforms for certifications related to health information management, coding, or insurance administration.
Work Environment & Culture at arenaflex
arenaflex embraces a remote‑first culture that values work‑life balance, inclusivity, and employee well‑being. Our team members enjoy:
- A supportive virtual community with regular team huddles, virtual coffee chats, and collaborative tools that keep everyone connected.
- Flexible scheduling that respects personal commitments while meeting business needs.
- A performance‑driven environment where clear metrics guide success, and achievements are recognized and rewarded.
- Commitment to diversity, equity, and inclusion, ensuring every voice is heard and respected.
- State‑of‑the‑art technology that enables efficient remote work, including secure VPN access, cloud‑based documentation systems, and reliable communication platforms.
Compensation, Perks & Benefits
arenaflex offers a competitive compensation package designed to attract and retain top talent:
- Hourly Rate: $16.00 per hour (contract rate, with potential conversion to full‑time salary upon hire).
- Benefits Suite:
- 401(k) retirement plan with company matching.
- Comprehensive health insurance covering medical, dental, vision, and life insurance.
- Flexible schedule options to accommodate personal and family needs.
- Paid time off and holiday pay for recognized holidays.
- Employee assistance programs (EAP) for mental health and wellness support.
- Professional Development: Access to training resources, certifications, and career‑advancement pathways.
- Remote Work Stipends: Reimbursement for home office equipment and internet connectivity.
Application Process & Next Steps
To be considered for this role, you must complete a typing assessment demonstrating a minimum speed of 60 WPM. Please attach the typing test results to your resume when applying. The selection process includes:
- Submission of your resume and typing test results.
- Initial screening interview with a talent acquisition specialist.
- Virtual assessment of data‑entry skills and situational judgment.
- Final interview with the Utilization Management team lead.
- Offer and onboarding for the 12‑month contract, with the possibility of conversion to a permanent position.
Why Join arenaflex?
If you thrive in a fast‑moving environment, possess a keen eye for detail, and are eager to launch a career in healthcare administration, arenaflex offers the perfect platform. You will be part of a mission‑driven organization that values your contributions, supports your growth, and rewards your dedication. Join us to make a tangible impact on members’ health journeys while building a rewarding professional future.
Ready to Apply?
Take the first step toward a dynamic career with arenaflex. Click the link below to submit your application, attach your typing test results, and embark on a rewarding path in health‑plan authorization.
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