[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. They are seeking an Account Manager to drive sales performance by executing end-to-end sales processes, engaging with customers, and developing customer relationships to deliver tailored sales solutions.

Responsibilities

• Executes and manages complex end-to-end sales processes for assigned customers or markets, from prospecting to closing deals, ensuring customer satisfaction and business profitability
• Identifies opportunities for sales growth within assigned markets or customer segments. Develops and implements sales plans and tactics to reach nominated targets and develop new business. Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business. Refers sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands
• Builds and maintains long-term relationships with customers, understanding their needs to offer tailored solutions. Develops profitable business and capitalizes additional business opportunities for existing customers/accounts
• Analyzes market trends and customer data to identify sales opportunities and recommend strategies for market penetration. Utilizes advanced analytics to monitor sales performance and identify areas for improvement, driving continuous enhancement of sales processes
• Collaborates with cross-functional teams to align sales activities with overall business operations and objectives
• Leads sales initiatives and projects, contributing to the development and execution of sales plans and tactics
• Acts as a subject matter expert in sales, providing insights, mentoring, and guidance to less experienced sales personnel

Skills

• Bachelor's degree in a relevant field (e.g., Business, Engineering, Maritime Studies) or equivalent professional experience
• Minimum of five years of marine industry experience, with a strong focus on the U.S. market
• Experience with Salesforce or similar CRM systems
• Strong understanding of marine industry dynamics, customer needs, and regulatory environment
• Proven ability to manage complex sales cycles and strategic accounts, including high-value, long-term projects sold on a consultative basis (considering CAPEX, OPEX, and lifecycle benefits)
• Demonstrated success in multicultural, matrixed environments with minimal supervision
• Skilled in sales planning, contract negotiations, and relationship-building at all organizational levels, including C-suite and government stakeholders
• Excellent communication, negotiation, and relationship-building skills
• Fluent in English (verbal and written); additional language skills are a plus
• Candidates based in the United States must be legally authorized to travel to Canada for business purposes, as this role involves approximately 30% travel across North America
• 5 years or more of experience preferred

Company Overview