Service Delivery Center - Microsoft Dynamics Developer - Analyst
EY is a global leader in assurance, consulting, tax, and transactions, and they are seeking a Microsoft Dynamics Developer - Analyst to join their Business Applications Team. The role involves delivering project-based work and managed services, focusing on the design, configuration, testing, and support of Dynamics and Power Platform solutions.
Responsibilities
- Participate in delivery phases of Dynamics & Power Platform solution deployments
- Develop specifications and design documents Based upon client requirements
- Based on the created specifications and design documents create use cases and business process flows
- Work on configurations such as creating entities, forms, workflows, business rules, dashboards and reports
- Document completed configuration following agile build
- Conduct unit tests and analyze results to confirm that developed code meets requirements
- Support deployment of solutions to client’s pre-production environments
- Support integration and data migration development and testing efforts
- Support user acceptance testing thru the identification and resolution of identified defects
- Develop training and communications materials to drive user adoption
- Assist in identifying, investigating, and resolving users’ problems with deployed solutions
- Fielding support request through various methods such as calls, chat, email, and/or other communication from users with inquiries regarding use of deployed solutions
- Consulting with users to determine steps and procedures taken to identify and resolve the problem
- Appling knowledge of computer software, hardware, and procedures to solve problems
- Guiding users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions
- Collaborating with other staff to research and resolve problems
- Collaborates with programmers to explain errors and/or recommend modifications in programs
- Mentoring Associate Analysts on the above responsibilities
- Supporting the Managers and Senior Managers in upward stakeholder management and day-to-day management of the Business Applications competency within the Service Delivery Center
Skills
- Bachelor's degree in Computer Science, Management Information Systems or other technical field of study
- Minimum of 1-2 years of experience as a member of a technology team participating in one or many of the technology life cycle phases; could include requirements definition, architecture design, conversion and testing
- Stay abreast of current business, technology and industry trends relevant to the client's business process management needs
- An interest in software configuration, development, workflow and process design, analysis and quality assurance
- Analytical thinking and aptitude to learn and adapt latest technologies and best industry standards and practices
- Good understanding of basic programming concepts
- Understanding of solution delivery using Agile methodologies
- Skills to analyze and solving problems of a complex nature and working with business, management and technology concepts
- Knowledge of project management, teaming, organizational, analytical and problem-solving skills
- Familiarity with Microsoft Dynamics 365, Power Platform or other CRM solutions or cloud-based technologies
- Experience working in a shared services function and environment
- Certification in Microsoft Power Platform Fundamentals, Exam PL-900
- Certification in Microsoft Dynamics 365 Fundamentals, Exam MB-910
- Certification in Microsoft Dynamics 365 Fundamentals (ERP), Exam MB-920
- Certification in Microsoft Power Platform App Maker, Exam PL-100
Benefits
- Medical and dental coverage
- Pension and 401(k) plans
- Paid time off options
- Flexible vacation policy
- Designated EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care
- Other leaves of absence
Company Overview
Company H1B Sponsorship