Experienced Talent Manager (Administrative & Customer Support) – Business Development & Client Relationship Expert
At arenaflex, we're on a mission to connect top talent with the best opportunities in the industry. As a seasoned Talent Manager, you'll play a vital role in driving business growth and delivering exceptional client experiences. If you're passionate about building strong relationships, identifying top talent, and driving results, we want to hear from you.
Job Summary
Our Talent Managers work in a dynamic team environment, responsible for negotiating and developing business with new and current clients. You'll market arenaflex's services through various channels, including telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Your expertise will be essential in recruiting, interviewing, and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments, and contract-to-full-time opportunities.
Key Responsibilities
* Develop and execute business development strategies to drive growth and revenue
- Build and maintain strong relationships with clients, candidates, and internal stakeholders
- Conduct in-person meetings, video calls, and phone calls to market arenaflex's services and identify new business opportunities
- Recruit, interview, and match highly skilled administrative and customer support professionals with clients' projects and contract assignments
- Manage ongoing engagements to deliver exceptional customer service to both clients and candidates
- Provide ongoing communication and career guidance to candidates
- Participate in local trade association and networking events to increase arenaflex's presence in the local business community
- Collaborate with internal teams to ensure seamless delivery of services and exceptional client experiences
- Analyze market trends, competitor activity, and client needs to inform business development strategies
Essential Qualifications
* Bachelor's degree in Business Administration, Marketing, or a related field
- 1+ years of experience in administrative or customer support, preferably in a business development or sales role
- 2+ years of experience in a metrics-driven environment, with a proven track record of developing new business and closing deals
- Strong understanding of administrative and customer support department operations
- Excellent communication, negotiation, and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in Microsoft Office Suite and Windows Operating System
- Familiarity with contact management applications, such as Salesforce
Preferred Qualifications
* Master's degree in Business Administration, Marketing, or a related field
- 3+ years of experience in business development, sales, or a related field
- Experience working in a staffing or recruitment agency
- Strong understanding of the administrative and customer support industry
- Familiarity with industry trends, best practices, and emerging technologies
- Ability to travel to client meetings and networking events
Skills and Competencies
* Business acumen and market knowledge
- Strong communication, negotiation, and interpersonal skills
- Ability to build and maintain strong relationships with clients, candidates, and internal stakeholders
- Analytical and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite and Windows Operating System
- Familiarity with contact management applications, such as Salesforce
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our Talent Managers grow and develop their careers. You'll have access to:
- Ongoing training and development programs to enhance your business development and recruitment skills
- Mentorship and coaching from experienced professionals
- Opportunities to participate in industry events, conferences, and trade shows
- Collaborative and dynamic team environment with a focus on innovation and excellence
- Competitive compensation and benefits package, including a base salary, bonus pay, and comprehensive benefits
Work Environment and Company Culture
arenaflex is a dynamic and innovative company that values its employees and strives to create a positive and inclusive work environment. Our company culture is built on the following principles:
- Respect and empathy for all employees and clients
- Open communication and transparency
- Collaboration and teamwork
- Innovation and continuous improvement
- Excellence and high standards
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation and benefits package, including:
- Base salary: $68,640 to $71,000 per year, depending on experience and location
- Bonus pay: Eligible for bonus pay based on performance and business development goals
- Comprehensive benefits package, including medical, vision, and dental insurance
- Flexible spending and health savings accounts
- Life and accident insurance
- Adoption, surrogacy, and fertility assistance
- Paid parental leave of up to 6 weeks
- Short- and long-term disability insurance
- Paid time off for vacation, personal needs, and sick time
- Choice Time Off (CTO) program, offering up to 17 days of paid time off per calendar year
- 11 paid holidays per calendar year
- Opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees
Conclusion
If you're a motivated and results-driven Talent Manager with a passion for business development and client relationships, we want to hear from you. Join our team at arenaflex and take advantage of our competitive compensation and benefits package, ongoing training and development programs, and collaborative and dynamic work environment. Apply today and take the first step towards a rewarding and challenging career in business development and recruitment. Apply for this job