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Associate Sales & Customer service

Remote, USA Full-time Posted 2026-06-17

Intact is a company focused on helping people, businesses, and society prosper. They are seeking an Associate Sales and Customer Service to provide protection for clients' assets by advising them and answering product questions.

Responsibilities

  • Play a key role in providing the best possible protection for our clients' most valuable assets by advising them to make informed choices and answering their product questions
  • Analyze customer needs, promote products and services and suggest choices and innovative solutions
  • Guide auto and home customers on insurance solutions
  • Contribute to the development and support of new initiatives by working closely with the brokerage network

Skills

  • At least 1 year experience in a similar role
  • Team player
  • Dynamic and customer-driven
  • Developed advisory skills
  • Great communication and negotiation skills
  • Excellent computer skills and can juggle between different computer at the same time
  • Must be eligible to work in Canada
  • Bilingual (French and English) - Is considered a strong asset

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance)
  • 5%
  • Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
  • Our pension offerings provide flexibility and long-term security for our employees beyond their careers.
  • The opportunity to receive guaranteed income for life via our defined benefit pension plan.

Company Overview

  • We created a purpose-driven company based on Values and a belief that insurance is about people, not things. It was founded in 1809, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://www.intactfc.com.
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