Director, Strategy & Operations F/T

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Strategy & Operations F/T

Overview Help establish Business Unit annual objectives and identify KPIs. Work with stakeholders to establish tracking and cadence for reviews with the Chief Commercial Payments Officer. Role. • Coordinate and elevate executive engagements, including business reviews, leadership forums, all-hands calls, and global market visits for the Chief Commercial Payments Officer. • Deliver value through agenda design, strategic content development, presentation oversight, and alignment with regional leadership teams. • Partner across teams to synthesize insights, craft compelling narratives, and drive alignment on key priorities. • Support the creation of impactful, high-quality presentations for reviews with the C-suite, Board and Investor Community, including quarterly operating reviews, and strategic updates. • Enable fulfillment of organizational commitments, supporting cyclical imperatives such as corporate scorecard tracking, risk management, and other updates for senior leadership. • Collaborate with senior leaders across the organization including from CNPF and Finance to assess progress against strategic objectives, ensuring robust review processes and highlighting areas for improvement. • Lead dynamic, time-sensitive projects e.g. on strategy and help drive key initiatives and ad hoc asks from senior management. About You • Position requires a Bachelor’s degree or foreign equivalent in Finance, Economics, Business or related and nine (9) years of experience in job offered or in management consulting or business roles, or related. • Qualifying experience must include at least five (5) years with each of the following. Payments Industry (e.g. 4 party model, cross border payments, etc.). Content /storytelling skills (presentations, meetings, email). Data Analysis & Reporting (Advanced MS Excel). Strategy and data presentations (PowerPoint and ThinkCell). Microsoft 365 software (Outlook, One Note, Teams) and must include at least three (3) years of experience with the following: Experience with structuring, prioritizing, and managing complex workstreams independently while mentoring and directing the contributions of analysts. Experience with balancing and addressing competing priorities to ensure effective time and resource management. • Rate of pay: $208,884.00 - $283,000.00 • Telecommuting and/or working from home may be permissible pursuant to company policies. • To apply, please click the “Apply for job” link above, or send resume to recruiter Jeff Bannon, [email protected] @ Mastercard, 150 5th Ave, New York, NY 10011. Reference MC6-2026. Incentives offered through MasterCard’s Employee Referral Program Apply to this position. For more information, please visit our Employee Referral Site or see employee handbook.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

New York City, New York: $172,000 - $283,000 USD

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