[Remote] Graduate Software Engineer

Note: The job is a remote job and is open to candidates in USA. Fuze Health is dedicated to improving healthcare by connecting patients with care providers and essential health resources. They are seeking a highly motivated Graduate Software Engineer to join their US technology team, where the individual will focus on log and data analysis, issue triage, feature development, and collaboration among engineering teams.

Responsibilities

• Log and Data Analysis: You will be responsible for reviewing application logs, system metrics, and operational data to identify patterns, errors, and potential issues
• Issue Triage & Resolution: Work closely with our engineering teams to triage incoming bugs and support tickets, providing them with initial findings and relevant information from your log analysis
• Feature Development: You will be introduced to bug fixing and the initial development of new features, helping to build out our products and solutions
• Collaborate and Document: Serve as a key link between our Quality Assurance, Operations, and Engineering teams, ensuring seamless communication and a quick path to resolution. Maintain clear and concise documentation of issues, findings, and resolutions in our knowledge base

Skills

• A Bachelor's degree in Computer Science, Software Engineering, or a related field
• You have a natural curiosity and a passion for figuring out problems and getting to the root cause of an issue
• You are a disciplined creator of automated tests for your own code
• A genuine interest in software development and a strong desire to build a career in engineering
• You can work autonomously to find solutions to complex problems and be flexible and responsive to changing requirements and priorities
• Excellent written and verbal communication skills, with the ability to explain complex technical issues to a variety of audiences
• Some familiarity with programming languages (e.g., Python, C#, JavaScript) and a basic understanding of software systems
• Experience with Application Observability tools such as Splunk or Datadog
• Experience with Cloud Platforms (e.g., AWS, Azure, GCP)

Benefits

• Dental
• Vision
• Multiple group medical plans to choose from
• A 401(k) retirement savings plan
• Group life insurance
• (AD&D) insurance
• Flexible spending account (FSA)
• Health savings account (HSA)
• Commuter benefits
• Employer-paid short-term (STD) and long-term disability (LTD) insurance
• Additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program)
• Flexible vacation time
• Accrued paid sick time
• 10 paid holidays
• (2 floating holidays for full time non-exempt employees)
• Up to 16 weeks of paid parental leave for a birthing parent
• Up to 8 weeks of paid bonding leave for non-birthing parents
• Up to 12 weeks of family caregiver leave, including 4 paid, to support care for a family member
• Lifestyle Spending Account allowance each month

Company Overview