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Medical Records Coordinator

Remote, USA Full-time Posted 2026-06-17

The858Emily123Program is dedicated to providing exceptional, individualized care for those with eating disorders. The Medical Records Coordinator will organize and manage records requests while ensuring compliance with privacy and confidentiality regulations within the behavioral health care system.

Responsibilities

  • Protect the privacy of clinical records to ensure that confidentiality is maintained
  • Receive, communicate, log and route as necessary, all associated authorizations, court orders, legal requests or other types of records requests to ensure the proper handling of PHI and disclosures
  • Develop and execute all aspects of the records management function including policies and procedures for archiving clinical records, carrying out PHI disclosures and requests and ensuring the integrity of the clinical record
  • Review records to be released for completeness, accuracy, and compliance with authorized disclosure requests
  • Ensure client rights under HIPAA by fulfilling client requests to access treatment information within required timeframes and document such disclosures according to HIPAA requirements
  • Utilize a records tracking system to track and organize records in various stages of the archiving and disclosure process
  • Scan and index paper elements of the clinical record such as consents and external records into the appropriate electronic clinical record according to established criteria and guidelines
  • Work with The Emily Program (TEP) and Veritas Collaborative (VC) providers and other members of staff to review and carry out disclosures and requests for treatment information and to obtain the necessary clinical input regarding such disclosures

Skills

  • Bachelor's degree preferred
  • 1+ year experience in administrative support, preferably in a healthcare setting
  • Familiarity with HIPAA policies in procedures in regards to medical records or mental health, preferably
  • Experience using Microsoft Office – Word, Excel, Powerpoint, Outlook
  • Proficient computer skills and ability to use technology to communicate with others

Benefits

  • HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
  • Dental insurance (Delta Dental)
  • Vision insurance (EyeMed)
  • Short-term and long-term disability insurance
  • Company-paid life insurance
  • 401(k) plan available two months after start date
  • Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
  • Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period.
  • Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Company Overview

  • The Emily Program is a mental health care offering eating disorder treatment services. It was founded in 1993, and is headquartered in Saint Paul, Minnesota, USA, with a workforce of 501-1000 employees. Its website is http://emilyprogram.com.
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