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Experienced Commercial Lines Insurance Customer Service Representative (CSR) - REMOTE Opportunity

Remote, USA Full-time Posted 2026-06-17
At arenaflex, we're revolutionizing the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say – retire from the office but not from work. Our unique platform provides you with real work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in a flexible, remote, long-term position which includes company benefits! About arenaflex arenaflex is a dynamic and innovative company that values significant insurance experience and is passionate about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. We created a welcoming place to work with friendly and professional leadership, known for the great care we take with our staff and our clients. Our team is dedicated to providing a supportive and inclusive environment that fosters growth and development. What We're Seeking We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Customer Service Representative (CSR) positions. As a Commercial Lines Insurance Customer Service Representative (CSR), you will be responsible for: * Processing endorsements, cancellations, reinstatements, and audits in coordination with Account Managers. * Maintaining accurate and complete client records in the agency management system. * Issuing certificates of insurance, auto ID cards, evidence of insurance, and other routine documents. * Following up with carriers on policy processing, billing discrepancies, and documentation. * Responding to routine client requests including policy questions, billing inquiries, and documentation needs. * Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360). Requirements To become a Work-at-Home Vintage Expert at arenaflex, we require: * 25 years of full-time work experience * 10 most current years of Commercial Lines Property & Casualty insurance experience Benefits of Becoming a Work-at-Home Vintage Expert As a Work-at-Home Vintage Expert at arenaflex, you'll enjoy: * Health insurance based on eligibility * 401(k) with a 4% match * Retire from the office but not from work * Eliminate the office stress and the commute * Choose the work you would like to do now * Customize your schedule – full or part time * Utilize your years of insurance industry knowledge * Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself! How to Get Started Click APPLY NOW to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly. Compensation The expected salary for this position is $24 - 25 per hour. Location This is a remote position, and you can work from the comfort of your own home. Apply Now Don't miss this opportunity to join arenaflex and start your new career as a Work-at-Home Vintage Expert. Apply now and take the first step towards a more balanced and fulfilling life.

Why Choose arenaflex?

* Flexible work schedule to suit your needs * Opportunity to utilize your years of insurance industry knowledge * Dynamic and supportive team environment * Comprehensive benefits package * Chance to make a difference in the insurance industry

What Our Team Says About Working at arenaflex

* "I love the flexibility and autonomy that comes with working at arenaflex. I can work from home and still be part of a dynamic team." * "The benefits package is amazing, and I feel valued and supported by the company." * "I've been able to utilize my years of insurance industry knowledge and make a real difference in the industry."

Ready to Join Our Team?

Apply now and take the first step towards a more balanced and fulfilling life. We can't wait to meet you!

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