Experienced Customer Service and Sales Representative – Remote in Tempe, AZ – Unlock Your Potential with arenaflex

Are you a people person with a passion for delivering exceptional customer experiences? Do you have a knack for building strong relationships and a drive to succeed in a dynamic sales environment? If so, we invite you to join arenaflex, a leading provider of customer experience solutions, as a Customer Service and Sales Representative working remotely in Tempe, AZ.

About arenaflex

arenaflex is a global company that has been making customers happy since 1982. We help iconic and hypergrowth brands build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. Our mission is to deliver exceptional customer experiences that start with you. We're proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

Your Role at arenaflex

As a Customer Service and Sales Representative, you'll be the face of arenaflex, providing top-notch customer service and sales support to our clients. You'll work remotely from Tempe, AZ, and be part of a dynamic team that's passionate about delivering exceptional customer experiences. Your primary responsibilities will include:

• Providing full lifecycle customer service and sales support, including answering customer inquiries, resolving issues, and upselling/cross-selling products and services
• Assisting customers in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
• Identifying additional needs customers may have and helping them to upgrade products or services
• Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner

What You'll Bring to the Role

To succeed in this role, you'll need:

• A passion for helping others and delivering exceptional customer experiences
• Strong customer service orientation, including empathy, compassion, and listening skills
• High school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote
• Minimum six (6) months sales experience, preferably B2B sales
• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• Integrity to follow HIPAA guidelines on maintaining patient privacy

What You Can Expect

As a Customer Service and Sales Representative at arenaflex, you can expect:

• A supportive and inclusive work environment that encourages career growth and professional development
• A global team of curious lifelong learners guided by our company values
• FREE licensing course and all state licensing exam fees covered by arenaflex
• A base wage of $16/hr while studying for your state exam, with an increase to your base pay and eligibility for performance-based bonuses once you're licensed
• A healthy benefits package based on your position, including PTO, tuition reimbursement, health and wellness incentives
• Opportunities for career growth and advancement within arenaflex

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching, to 1000s of free courses to support your career growth, we've got you covered. Our TTEC community is here for you as one dynamic, global family.

Work Environment and Company Culture

arenaflex is a global company with a diverse and inclusive workforce. We're committed to building a culture that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

Compensation, Perks, and Benefits

* Base wage of $16/hr while studying for your state exam

• Increase to your base pay and eligibility for performance-based bonuses once you're licensed
• Healthy benefits package based on your position, including PTO, tuition reimbursement, health and wellness incentives
• FREE licensing course and all state licensing exam fees covered by arenaflex
• Opportunities for career growth and advancement within arenaflex

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please visit our website to learn more about this role and submit your application. We can't wait to hear from you!

Apply Now

Apply for this job Apply for this job