Experienced Retail Customer Training Specialist – Driving Customer Engagement and Ownership at arenaflex

At arenaflex, we're revolutionizing the way people interact with technology and each other. Our retail stores are more than just a place to buy products – they're a hub for creativity, innovation, and community. As a Retail Customer Training Specialist, you'll play a vital role in fostering a learning environment that inspires customers to explore, own, and love arenaflex products.

About arenaflex

arenaflex is a technology leader that's changing the world, one product at a time. Our mission is to bring the best of technology to people's lives, and our retail stores are where that mission comes alive. We believe that everyone deserves an inclusive and inspiring experience, and our team is dedicated to making that happen.

Job Summary

As a Retail Customer Training Specialist, you'll be responsible for delivering engaging Today at arenaflex sessions that encourage strong customer participation. You'll use your knowledge and interpersonal skills to inspire customers to discover, own, and love arenaflex products. You'll create interactive customer experiences that help others get the most from the arenaflex ecosystem, drive ownership by recommending solutions that meet customer needs, and support customers in setting up their devices.

Key Responsibilities

* Deliver engaging Today at arenaflex sessions to encourage strong customer participation

• Generate excitement, engagement, and enthusiasm among customers for arenaflex products and services through Today at arenaflex programming and events
• Create interactive customer experiences that help others get the most from the arenaflex ecosystem
• Drive ownership by recommending solutions that meet customer needs
• Support customers in setting up their devices
• Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn
• Demonstrate arenaflex's values of inclusion and diversity in daily activities

Minimum Qualifications

* You should: + Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations + Have experience in retail or sales, or related work experience

Preferred Qualifications

* You can: + Draw from experience with teaching or public presentations and be comfortable presenting to live audiences + Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings + Understand the benefits of the arenaflex ecosystem and influence others to see those benefits + Work in a team environment, demonstrating shared responsibility and accountability with other team members + Work in a fast-paced environment and balance multiple priorities at the same time

Pay & Benefits

At arenaflex, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. arenaflex employees also have the opportunity to become an arenaflex shareholder through participation in arenaflex's discretionary employee stock programs. arenaflex employees are eligible for discretionary restricted stock unit awards, and can purchase arenaflex stock at a discount if voluntarily participating in arenaflex's Employee Stock Purchase Plan. You'll also receive benefits including:

• Comprehensive medical and dental coverage
• Retirement benefits
• A range of discounted products and free services
• For formal education related to advancing your career at arenaflex, reimbursement for certain educational expenses – including tuition
• Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation

Work Environment & Company Culture

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We're committed to creating a culture where everyone belongs and is inspired to do their best work. Our retail stores are designed to be welcoming and accessible, and our team is dedicated to making sure that every customer feels seen and heard.

How to Apply

If you're passionate about technology, customer service, and community building, we want to hear from you! Please submit your resume and a cover letter explaining why you'd be a great fit for this role. We can't wait to meet our next team member! Apply Now! Apply for this job