Remote Data Entry & Typist Support Coordinator – Part-Time | Full-Time Opportunity at arenaflex

At arenaflex, we're revolutionizing the way data and typing services are delivered, and we're looking for a highly skilled and versatile Remote Data Entry & Typist Support Coordinator to join our team. This unique hybrid position combines high-volume data entry with precision typing and client support coordination, offering a dynamic and challenging environment for the right candidate.

About arenaflex

arenaflex is a leading provider of innovative data and typing solutions, serving a diverse range of clients across various industries. Our mission is to deliver exceptional service, precision, and speed, while fostering a culture of collaboration, innovation, and continuous learning. With a strong focus on client satisfaction and employee growth, we're committed to creating a work environment that's both rewarding and challenging.

Key Responsibilities

As our Remote Data Entry & Typist Support Coordinator, you'll be responsible for a range of critical tasks, including:

• Dual Data Processing: Enter transactional data (orders, shipping logs) and transcribe client audio into finalized documents, maintaining separate accuracy KPIs for each function.
• Client Intake & Briefing: Host short video or chat-based briefing sessions with new clients to gather project requirements, deadlines, and style preferences.
• Project Coordination: Assign tasks to specialized data entry and typist teams, monitor progress via our project management suite (Jira, Monday.com), and ensure on-time delivery.
• Quality Checks: Perform second-tier reviews on both numeric datasets and transcribed documents, applying checklists to guarantee 99%+ accuracy.
• Reporting & Feedback: Generate weekly status reports for clients, highlight deliverables, and implement client feedback loops to refine processes.
• Training & Documentation: Develop process guides, create tutorial videos, and lead quarterly Skill Sharpen webinars for the operations team.

Qualifications

To succeed in this role, you'll need:

• Associate degree or higher: A degree in a related field, such as Office Technology or Business Administration, is preferred.
• 2+ years of combined data entry and transcription experience: Proven experience in both data entry and transcription is essential.
• Strong interpersonal skills: Comfortable conducting client briefings and debriefs virtually.
• Proficiency in spreadsheet software, CRM platforms, and audio editing tools: Experience with Express Scribe, Audacity, and other relevant tools is required.
• Excellent multitasking, prioritization, and written communication skills: Ability to manage multiple tasks, prioritize effectively, and communicate clearly in writing.
• Quiet, dependable home office setup with robust internet connectivity: A dedicated workspace with reliable internet access is essential.

Why You'll Love This Job

As our Remote Data Entry & Typist Support Coordinator, you'll enjoy:

• Hybrid Expertise: Build a versatile portfolio spanning quantitative data and qualitative transcription, ideal for future managerial roles.
• Client-Facing Exposure: Develop your client relations skills by serving as the face of our support operations.
• Autonomy & Flexibility: Manage your own schedule and workload, with the freedom to innovate process improvements.
• Team Collaboration: Partner closely with colleagues across data science, customer success, and IT to deliver seamless service.
• Career Roadmap: Clear pathways into roles like Operations Lead, Client Success Manager, or Data Services Specialist.

Benefits & Perks

As a valued member of our team, you'll enjoy:

• Competitive Compensation: $18-$24 per hour for entry-level; $24-$30 per hour for midlevel, based on experience and scope.
• Incentive Programs: Quarterly client satisfaction bonuses up to 8% of base earnings.
• Paid Time Off: Up to 12 days of PTO in your first year plus 8 paid holidays; additional PTO for tenure milestones.
• Wellness & Development: $100 monthly stipend for wellness, plus $500 annual learning budget for courses or certifications.
• Culture & Connection: Weekly virtual Watercooler Chats, monthly cross-team challenges, and an annual all-hands retreat (travel included for full-time).

How to Apply

If you're organized, client-centric, and enjoy shifting between data and transcription tasks, we want to hear from you! Please submit your resume along with a brief overview of a past project where you juggled multiple data and typing responsibilities successfully. Don't miss this opportunity to join our dynamic team at arenaflex. Apply now and take the first step towards a rewarding and challenging career in data and typing services. Apply Job! Apply for this job