[Remote] AI + Automations Specialist
Note: The job is a remote job and is open to candidates in USA. Gym Reinforcements is a specialized marketing agency serving group training gyms across the United States. They are seeking a technically elite AI & Automation Specialist to take full ownership of their Concierge Agent Program, managing the tech stack for gym clients and continuously identifying opportunities to automate and improve operations.
Responsibilities
- Create new subaccounts for gym clients in GHL
- Complete A2P/10DLC SMS verification for each new account
- Build and configure client landing pages based on gym brand and offer
- Set up pipelines, automations, tags, and contact workflows
- Coordinate directly with gym owners to gather brand assets and campaign details
- QA all subaccount configurations before going live
- Set up and configure AI chatbots in AppointWise for each new gym client
- Customize chatbot prompting to match the gym brand voice, offer, and target audience
- Integrate the chatbot with the client GHL subaccount
- Test all chatbot flows and ensure they route conversations correctly
- Maintain and update chatbots as gym offers or messaging change
- Connect each client GHL setup to the Hot Prospector dialer system
- Configure lead routing so inbound leads flow correctly into the call center queue
- Troubleshoot integration issues between GHL, AppointWise, and Hot Prospector
- Ensure call center agents have correct data and lead context in Hot Prospector
- Proactively identify repetitive tasks and inefficiencies across the business
- Build and deploy automations using tools like Zapier, Make, or n8n
- Document all automations built and maintain an automation registry
- Propose AI-powered solutions for sales, fulfillment, and client communication workflows
- Report findings and recommendations to leadership on a regular cadence
- Serve as the internal subject matter expert on the Concierge Agent Program
- Train new hires from other departments on how the concierge program works during onboarding
- Create and maintain Loom video walkthroughs of all major processes
- Update training materials whenever tools or workflows change Skills
- Strong background in GoHighLevel (everything is built here)
- Must have experience with A2P verification, building landing pages in GHL and setting up new sub-accounts
- Strong command of AI tools and automation platforms (Zapier, Make, n8n)
- Proficiency in building complex, multi-step workflows and integrations
- Experience working in a marketing agency environment
- Excellent written English communication for client coordination via Slack and email
- Strong attention to detail and ability to work independently
- AppointWise or other AI chatbot platforms
- Hot Prospector or similar dialer/CRM tools
- Background in fitness industry or gym marketing (a plus, not required)
Benefits
- 100% remote work
- Stable, long-term role in a fast-growing US-based agency
- Work with cutting-edge AI and automation technology
- Clear processes, documented systems, and a team culture that rewards performers
- Paid time off / holidays
- Competitive compensation based on experience and location Company Overview
- We hire, recruit, and train high-level virtual assistants for your gym so you don't have to. It was founded in undefined, and is headquartered in Heath, Texas, US, with a workforce of 51-200 employees. Its website is Apply tot his job
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