Associate Director – Healthcare Performance Improvement, Supply Chain

Job Description:

• Lead Supply Chain workstreams on client engagements either through operational transformation projects or traditional performance improvement work.
• Assists Supply Chain and Department Leaders in establishing business processes that maximize the efficiency of daily procurement operations across all BRG/Client facilities.
• Execute the infrastructure project plan for the facility.
• Maintain a cost effective and efficient materials process (physically, procedurally, and technologically) utilizing LEAN principles to ensure that necessary supplies are available when needed for all acute care delivery, procedure suites and Nursing areas in support of meeting patient outcomes/experience, operational and fiscal objectives as they relate to Supply Chain Strategy & Optimization and workforce planning.
• Strong understanding in principles of change management with solid experience delivering transformative engagements, and sustaining best practices across various healthcare clients.
• Develop advanced supply distribution processes and inventory level controls to ensure product is efficiently, effectively and timely delivered to customers throughout the organization, and adequate PAR levels are maintained while balancing carrying costs and storage costs with having the right supplies in the right place at the right time.
• Ensure logistic and materials management activities are integrated with quality outcomes to deploy continuous improvement and patient safety throughout.
• Quickly assess and create a workable plan for the department while being able to communicate and prioritize the process, ensuring positive outcomes for both the department and staff; ensure ongoing training and education efforts are made and are successful.
• Develop, direct, and enforce departmental policies and procedures; provides documentation of same directly or through staff, as designated.
• Develop department goals and objectives in accordance with the needs of the hospital.
• Communicate expectations and vision for top tier performance, with goals, metrics and provide ongoing feedback.
• Demonstrate and promote strategic thinking and drive problem-solving by empowering and supporting team members to be responsible and accountable within their scope of practice, including positive work interactions within Supply Chain, between departments and customers.
• Establish performance metrics to measure productivity, improving logistics and materials management performance and outcomes through increased unit-based inventory turns, elimination of duplicate inventories, reducing inventories, and decreasing inventory write-offs, while improving customer satisfaction.
• Leverage materials management technology solutions to achieve optimal efficiencies.
• Ensure alignment to other systems, such as materials inventory management, surgical information, patient charge system, point-of-use technology, and e-commerce.
• Engage regularly with key clinical leaders and physician stakeholders about scope of responsibility to understand strategic plan, goals, metrics, and outcomes, to influence and gain commitment to compliance, improve operational efficiency, cost effectiveness and customer satisfaction.
• Performs other duties as directed or as necessary to ensure departmental effectiveness and client satisfaction.

Requirements:

• Bachelor's degree from an accredited college/university or equivalent training/experience.
• 8-10 years of managerial experience in a healthcare environment is required.
• 5+ years of related work experience in healthcare advisory/consulting experience in the supply chain and other operational areas that impact the supply chain function is highly preferred.
• Extensive experience with MS Excel and PowerPoint.
• Strong communication and presentation skills.
• Extensive knowledge in Procure to Pay, supply chain logistics, inventory management, LEAN or other process improvement techniques, distribution facilities.
• Demonstrated experience in delivering projects that cover the full life cycle of assessment, design and implementation support.
• Travel as needed (Up to 75%).

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