Junior Salesforce Administrator - Freelance, Remote

About the ClientA healthcare management company supports skilled nursing and senior living facilities across the U.S., helping them improve operations and patient outcomes. They combine experienced leadership with a compassionate, people-first approach to care. Their teams value excellence, integrity, collaboration, and innovation to drive measurable results for partner facilities. Why does this role exist? The organization is investing in Salesforce to streamline cross-functional workflows, strengthen data integrity, and deliver actionable reporting that supports daily operations and strategic decisions. As the team scales, they need a Junior Salesforce Administrator to manage core configuration, user support, and basic automation so business users can work efficiently. This role ensures the CRM remains reliable, well-documented, and aligned to the needs of sales, marketing, and operations. The Impact you’ll make Administration & Configuration

• Manage user accounts, roles, profiles, permission sets, and access settings
• Maintain objects, fields, validation rules, and page layouts
• Build and support basic automation with Flow and/or Process Builder

Data Management & Reporting

• Execute data imports/exports and assist with deduplication and data hygiene
• Create and maintain reports and dashboards used to track key operational metrics
• Monitor data quality and surface discrepancies or improvement opportunities

Customization & Support

• Assist with integrations (e.g., HubSpot, Zapier, Slack) and basic troubleshooting
• Triage and resolve user-reported issues; escalate complex items as needed
• Document configurations, changes, and standard operating procedures

Collaboration & Enablement

• Partner with sales, marketing, and operations to understand requirements
• Translate user needs into simple, scalable Salesforce solutions
• Create guides, how-tos, and training materials; provide user support

Governance & Reliability

• Follow change management and testing practices to prevent production issues
• Help maintain security, permissioning, and compliance best practices
• Contribute to a predictable release cadence for enhancements and fixes

Skills, Knowledge and Expertise Required:

• 1+ year of hands-on Salesforce administration in a business or support role
• Proficiency with core setup: users, roles/profiles, objects/fields, page layouts, validation rules, and basic Flow/Process Builder
• Experience creating and maintaining reports and dashboards for business stakeholders
• Demonstrated CRM data management: imports/exports, updates, and deduplication
• Exposure to at least one integration tool (e.g., HubSpot, Zapier, Slack) and ability to communicate clearly in English
• WFH Set-Up:
• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

Your Superpowers:

• Technical: Salesforce Flow, Process Builder, validation rules, page layouts, permission sets, Data Import Wizard/Data Loader, report types, dashboards, basic integration troubleshooting
• Quality-first: detail-oriented, organized, and reliable with change documentation
• Analytical: comfortable translating business questions into reports and simple automations
• Service-minded: responsive, patient, and proactive in supporting end users
• Communicator: clear written and verbal English; concise documentation and how-tos
• Learner: curious, adaptable, and eager to grow in a remote, fast-moving environment

You should apply if...

• You enjoy solving practical problems for business users and keeping systems clean and usable
• You’re excited to learn and iterate in Salesforce while following good governance practices
• You value compassion, integrity, and teamwork—especially in a mission-driven healthcare context
• You can work independently, manage priorities, and collaborate across time zones
• You’re comfortable with a fully remote role and a consistent 8am–5pm PST schedule

What to expect...Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• 8am–5pm Pacific Time

Compensation:

• $5 per hour
• No benefits package included

Benefits

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