Salesforce Administrator / Developer
This is a remote position. Department: Revenue Operations / Sales Operations Level: Senior (6+ Years Experience) Role Overview We are seeking a highly skilled Salesforce Administrator/Developer who brings a strong mix of Salesforce technical depth, APEX development expertise, and a solid understanding of sales processes and revenue operations. This role goes beyond traditional administration—requiring hands-on development, integrations, workflow automation, and cross-functional collaboration across Sales, Marketing, Customer Success, and RevOps. As the technical owner of our Salesforce environment, you will design scalable systems, build custom solutions, integrate third-party platforms (e.g., Chargebee), and drive operational excellence across the Go-To-Market (GTM) organization.
Key Responsibilities
Salesforce Development & Customization
- Develop and maintain APEX classes, triggers, test classes, and batch processes.
- Build custom Lightning Web Components (LWCs), Visualforce pages, and custom UI elements.
- Write clean, scalable code in APEX and leverage modern development best practices.
- Utilize additional programming languages (C#, Java, Python) for advanced integrations or automation tooling.
Salesforce Administration & Configuration
- Design, configure, and deploy workflows, Flows, approval processes, and automation rules.
- Build and maintain custom objects, fields, page layouts, Lightning Apps, and record types.
- Manage users, roles, permission sets, sharing rules, and overall Salesforce security.
- Maintain and enhance Salesforce wizards, guided flows, and custom modules.
Integrations & Platform Connectivity
- Implement and maintain integrations with GTM and RevOps tools such as HubSpot, Gong, Outreach, and Chargebee.
- Work with REST/SOAP APIs, middleware tools (e.g., Zapier, Workato, Mulesoft), and custom integration scripts.
- Ensure data integrity and sync reliability across platforms.
Revenue Operations Enablement
- Partner with Sales Leadership and RevOps to translate business requirements into scalable Salesforce solutions.
- Build dashboards and reporting frameworks for pipeline visibility, forecasting, and performance tracking.
- Support lead lifecycle management, account segmentation, routing, scoring, and territory modeling.
- Continuously improve CRM hygiene and data architecture.
Optimization & Strategic Projects
- Serve as the Salesforce subject matter expert across all GTM functions.
- Identify and execute improvements that reduce manual effort and increase automation.
- Stay current on Salesforce releases and propose ways to leverage new features.
- Participate in strategic revenue system architecture discussions.
Requirements
- 6+ years of hands-on Salesforce experience in an admin/developer hybrid role.
- Strong proficiency in APEX, SOQL, SOSL, Lightning Web Components, and the Salesforce Developer toolkit.
- Experience with C#, Java, or Python for automation or integrations (bonus if familiar with all three).
- Demonstrated experience building complex Flows, custom automations, APIs, and integration frameworks.
- Solid understanding of Revenue Operations, sales processes, and SaaS GTM workflows.
- Strong knowledge of CRM data architecture, API integrations, and data modeling best practices.
- Excellent problem-solving skills and the ability to translate business requirements into scalable technical solutions.
- Salesforce Admin (ADM-201) required.
- Preferred: Platform Developer I/II, Advanced Administrator, Platform App Builder.
Preferred Skills
- Experience with CPQ, HubSpot, Chargebee, or data enrichment tools (Clearbit, ZoomInfo).
- Familiarity with SQL and BI tools (Tableau, Power BI).
- Experience working in high-growth SaaS or data-intensive environments.
- Exceptional English communication and cross-functional collaboration skills.
Benefits
- Paid Time Off (PTO)
- Health Maintenance Organization (HMO) coverage after 3 months
Why This Role
- Opportunity to work at the intersection of data, automation, and revenue operations.
- High-growth environment where your impact on process and efficiency is measurable.
- Collaborative team culture with autonomy to innovate and drive change.
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