Experienced Customer Analytics Manager, Enterprise – Data-Driven Insights for Strategic Growth

At arenaflex, we're revolutionizing the way businesses connect with their next great opportunity. As a leading online employment marketplace, powered by AI-driven smart matching technology, we're committed to empowering millions of job seekers and businesses through innovative mobile, web, and email services, as well as strategic partnerships with the best job boards on the web. Our mission is to actively connect people to their next great opportunity, and we're seeking a talented Customer Analytics Manager to join our team.

About arenaflex

arenaflex is the fastest-growing employment marketplace, having helped over 1 million businesses and 100 million job seekers find their next perfect match. Our cutting-edge platform, featuring award-winning mobile apps and the world's best search algorithm for jobs, has earned us the #1 rated job search app on iOS & Android. With a strong commitment to innovation and customer satisfaction, we're constantly pushing the boundaries of what's possible in the employment marketplace.

Job Summary

As a Customer Analytics Manager at arenaflex, you'll play a critical role in translating data into actionable insights for our Enterprise customers. Your expertise will help them leverage our products to support their hiring goals, driving strategic growth and success. If you're a data-driven professional with a passion for storytelling and a knack for presenting complex information in a compelling way, we want to hear from you.

Key Responsibilities

As a Customer Analytics Manager, you'll be responsible for:

• Analyzing large datasets to distill actionable insights and presenting findings in a compelling story to internal stakeholders and customers
• Building and maintaining rapport as a product and industry expert for customers and customer-facing teams
• Collaborating with cross-functional teams to assist in the development, management, and maintenance of standardized reporting tools
• Developing and maintaining a deep understanding of our customers' ads business, analyzing trends, and identifying opportunities for growth
• Presenting findings to stakeholders, including customers, sales teams, and product leaders
• Initiating and completing projects with minimal guidance, demonstrating strong analytical skills and a proactive approach to problem-solving

Minimum Qualifications

To be considered for this role, you'll need:

• A degree in statistics, market research, business, or a relevant technical field, or equivalent practical experience
• Proven ability to use data visualization tools to provide actionable insights and reusable frameworks, preferably in digital advertising or ads monetization fields
• 5+ years of customer-facing experience, with a proven ability to present technical content to non-technical audiences
• Proficiency in SQL, Tableau, and working with large datasets
• Strong analytical skills, including qualitative and quantitative analysis techniques
• Ability to initiate and complete projects with minimal guidance
• Advanced knowledge of Google G Suite and MS Office Suite (Word, Excel, PPT)
• Travel Required: Ability to travel up to 20% of the time

Preferred Qualifications

While not required, the following qualifications will make you an even stronger candidate:

• Demonstrated ability to collaborate effectively with cross-functional teams, especially Sales, Product, Decision Science, and Marketing
• 5 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis
• 5+ years of experience in a client-facing role with Fortune 1000 companies
• Proficiency working with superset, databricks, and AWS web services
• Developed a deep understanding of a company's ads business, analyzing trends and identifying opportunities for growth, and regularly presenting findings to stakeholders

What We Offer

As a valued member of our team, you'll enjoy:

• Competitive salary: $100,000-$140,000 (US base salary range)
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• Opportunities for career growth and professional development
• A dynamic and supportive work environment that encourages collaboration and innovation

Why Join arenaflex?

At arenaflex, we're passionate about empowering businesses and job seekers to find their next great opportunity. We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' growth and well-being. If you're a data-driven professional with a passion for storytelling and a knack for presenting complex information in a compelling way, we want to hear from you.

How to Apply

If you're ready to take your career to the next level and join a team that's revolutionizing the employment marketplace, apply now! Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you! Apply Job! Apply for this job