Solution Engineer - Corporate Accounts
CyberArk is the global leader in Identity Security, providing comprehensive security offerings for identities across various environments. The Solutions Engineer will support Corporate Customers by leveraging technical skills to assist in the sales cycle, ensuring customer satisfaction and delivering presentations and workshops.
Responsibilities
- Technical pre-sales support
- Develop and maintain technical relationships within prospective accounts and existing customers, helping to identify opportunities for CyberArk adoption
- Present CyberArk’s technical value proposition to customers and partners effectively
- Able to respond to functional and technical elements of RFIs/RFPs (first-pass technical responses)
- Deliver customer-facing workshops, including content ownership, scheduling, delivery, and updates when products or GTM messaging change
- Conduct and ensure success of Proofs-of-Concepts (POCs)
- Documentation of client feature requests and issues in CRM system
- Support CyberArk and partner seminars and industry trade shows
- Able to convey customer requirements to Product Management teams
- Develop technical knowledge of CyberArk and associated technologies
- Assume the role of a mentor to other system engineers when appropriate (as skills develop)
- Create and maintain training content for the SE organization when appropriate
Skills
- 1–3 years of experience in software pre-sales, IT administration, security, consulting, or another customer-facing technical role (internships or co-ops considered)
- Computer Science Degree or equivalent experience required
- Experience with Windows/Active Directory administration and operations
- Experience with UNIX/Linux
- Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences
- Superior communication and interpersonal skills; ability to build relationships at multiple levels and work cross-functionally to move opportunities forward
- Interest in learning security concepts, identity, and enterprise infrastructure, with the ability to apply them in customer discussions
- Experience with CyberArk solutions is not required; familiarity with enterprise applications, identity management, or security technologies is a plus
- Experience with LDAP Directories and/or types of authentications
- Enterprise application authentication experience a plus (i.e., .NET, Java, CLI)
- Scripting knowledge (Python, Bash, PowerShell) a plus
- Security related certifications (Security+, CEH, CISSP) a plus
- Familiarity with SaaS solutions
Benefits
- A wide range of medical, dental, vision, financial, and other benefits
Company Overview