Engagement Manager, Partners (Remote from US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Engagement Manager, Partners in the United States. We are seeking a strategic and customer-focused Engagement Manager to oversee a portfolio of partners and joint end-customers, driving the effective utilization of advanced behavioral biometric solutions. In this post-sales role, you will define partner strategies, collaborate with clients to solve complex challenges, and ensure the delivery of measurable business outcomes. You will work closely with cross-functional teams—including threat analysts, solutions engineers, and data scientists—to present consultative solutions to stakeholders at all levels. The role requires strong relationship management, proactive problem-solving, and the ability to influence decision-making across multiple industries, with a focus on North American financial institutions. This position offers the flexibility of fully remote work with opportunities to make a significant impact on partner success and product adoption. Accountabilities:

• Serve as the primary point of contact for partners and joint end-customers, providing consulting, incident management, and escalation support.
• Build and maintain strong relationships with partner organizations, proactively addressing concerns and identifying opportunities to expand product utilization.
• Collaborate with internal teams (Solutions, R&D, Product, Threat Analytics) to advocate for partners’ and customers’ needs.
• Lead project coordination, oversee timelines and resources, and guide project teams to ensure successful delivery.
• Schedule and facilitate regular meetings with partners and clients to provide product updates, gather feedback, and drive strategic initiatives.
• Prepare and deliver Quarterly Business Reviews and executive summaries to internal and external stakeholders, highlighting KPIs and progress toward objectives.

Requirements:

• 5+ years of post-sales consulting or client engagement experience in cybersecurity, fraud, payments, or technology sectors.
• Bachelor’s degree in a STEM or quantitative discipline (e.g., Statistics, Engineering, Mathematics, Economics, Physics, Computer Science, Information Systems); equivalent experience will also be considered.
• Exceptional verbal and written communication skills with the ability to present complex solutions to diverse audiences.
• Strong time management skills, structured approach, and ability to meet deadlines.
• Team-oriented mindset with conflict management and collaboration capabilities.
• Demonstrated ability to work under pressure with a positive, entrepreneurial attitude and high accountability.

Benefits:

• Competitive annual salary range of $90,000–$120,000 USD.
• Flexible paid time off policy, including sick leave, maternity/paternity leave, and other paid leaves.
• 401(k) plan with up to 4% company match.
• Comprehensive healthcare programs and life insurance.
• Wellness programs, Employee Assistance Program (EAP), and personalized health advocacy.
• Fully remote work options and shared workspace opportunities across the U.S.
• Monthly reimbursements for home internet and cell phone expenses.

Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 Apply tot his job Apply To this Job