Experienced Full Stack Travel Representative – Inbound Sales & Customer Service
Are you a travel enthusiast with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join our team of dedicated professionals at blithequark as a Remote Inbound Travel Representative, Sales & Customer Service. As a key member of our global team, you will play a vital role in putting the world on vacation by providing personalized travel solutions to our valued customers.
About blithequark
At blithequark, our mission is simple: to put the world on vacation. With a portfolio of vacation ownership brands, including Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, we offer a unique blend of innovation, growth, and fun. Our team of passionate professionals is dedicated to turning vacation inspiration into exceptional experiences for millions of travelers worldwide.
The Role
As a Remote Inbound Travel Representative, Sales & Customer Service, you will be responsible for delivering exceptional customer experiences through inbound calls, emails, and chats. You will be the subject matter expert on customer service and travel accommodations, providing personalized recommendations and booking services for our customers' dream vacations. Your expertise will include:
- Booking car rentals, airfare, hotel reservations, cruises, and activities
- Providing recommendations based on customers' interests and preferences
- Handling customer inquiries and resolving issues in a timely and professional manner
- Building rapport with customers quickly and offering additional services to meet their travel needs
- Demonstrating intermediate-level proficiency with travel software programs and systems, such as Apollo, Sabre, or Worldspan
What You'll Bring
To succeed in this role, you will need:
- A high school diploma or equivalent
- Six months of customer service and sales experience
- Six months of travel experience (preferred)
- Excellent communication and interpersonal skills
- Ability to build rapport with customers quickly and offer additional services to meet their travel needs
- Intermediate-level proficiency with travel software programs and systems
- Strong multitasking and problem-solving skills
- Ability to work well under pressure and meet deadlines
- Availability to work between 11:00 am and 10:00 pm EST, Monday to Friday (after training)
What We Offer
As a Remote Inbound Travel Representative, Sales & Customer Service, you will enjoy a competitive salary package, including:
- A salary of $16.50 per hour, plus monthly incentives
- WEEKENDS OFF!!
- Comprehensive health and welfare benefits, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and more
- Paid time off, parental leave, and holidays (subject to eligibility requirements)
- 401(k) with employer match (subject to eligibility requirements)
- Wellness program (subject to provider availability)
- Employee Assistance Program
- Wish day paid time to volunteer at an approved organization of your choice
What We're Looking For
We're looking for a motivated and dedicated individual who is passionate about delivering exceptional customer experiences. If you're a team player who thrives in a fast-paced environment and is committed to excellence, we encourage you to apply.
How You'll Be Rewarded
At blithequark, we believe in recognizing and rewarding our team members for their hard work and dedication. As a Remote Inbound Travel Representative, Sales & Customer Service, you will have the opportunity to earn monthly incentives, bonuses, and other rewards for meeting and exceeding performance targets.
Work Environment and Company Culture
Our team is passionate about delivering exceptional customer experiences and creating a positive work environment. We believe in fostering a culture of inclusivity, respect, and open communication. As a Remote Inbound Travel Representative, Sales & Customer Service, you will be part of a global team that is dedicated to putting the world on vacation.
Career Growth Opportunities and Learning Benefits
At blithequark, we're committed to helping our team members grow and develop their careers. As a Remote Inbound Travel Representative, Sales & Customer Service, you will have access to:
- Comprehensive training programs to develop your skills and knowledge
- Opportunities for career advancement and professional growth
- A supportive and inclusive work environment that encourages learning and development
How to Apply
If you're a motivated and dedicated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply now! Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply To This Job
Equal Opportunity Employer
blithequark is an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying. Apply for this job