Experienced Customer Insights Specialist – Consumer Intelligence and Advanced Analytics
Are you a results-driven professional with a passion for understanding consumer behavior and driving business growth? Do you have a knack for analyzing complex data and presenting compelling insights to clients? If so, we invite you to join blithequark, a leading consumer intelligence company, as an Experienced Customer Insights Specialist. At blithequark, we're committed to delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. Our team of experts combines advanced analytics with state-of-the-art platforms to deliver the Full View, providing our clients with unparalleled insights to inform their business decisions. As an Experienced Customer Insights Specialist, you'll play a critical role in helping our clients achieve their revenue, profitability, and customer satisfaction goals.
Job Responsibilities:
As an Experienced Customer Insights Specialist, you'll be responsible for:
- Independently selling Consumer Insights services, as well as Analytics and Innovation solutions, to new and existing clients, successfully assessing their needs and proactively offering tailored solutions to meet their business objectives.
- Partnering with local Account Development teams to understand client needs and priorities, and collaborating on joint business planning to drive sales growth.
- Scoping projects responsibly to meet sales targets, ensuring feasibility by working closely with Solution experts, Customer Success, and Operations teams.
- Engaging with clients to secure customer satisfaction, addressing their concerns and questions, and delivering on-site and off-site client consultancy work.
- Building awareness of blithequark's portfolio and services through presentations at conferences, clients, and internal events.
- Executing business plans, identifying opportunities on the market, and making suggestions for improvement, while gathering client requirements from commercial teams.
- Participating in the preparation of sales plans and budgets for respective markets, managing pipeline, and providing weekly input for forecasting sales.
- Continuously developing professional skills and adopting technical knowledge related to blithequark's tools and services.
- Utilizing NielsenIQ processes and tools to provide proactive and integrated analysis for customers, making recommendations and proposals.
- Collaborating with other departments within blithequark to drive business growth and customer satisfaction.
Role Requirements:
To succeed in this role, you'll need:
- A Bachelor's degree in economics, behavioral sciences, statistics, or a related field.
- Strong communication, verbal, and written skills.
- Strong analytical, statistical, and logical skills.
- Exceptional ability for market and category analysis.
- Excellent presentation skills.
- Intellectual curiosity and persistence to find answers to questions.
- Ability to autonomously manage simultaneous projects in a fast-paced business environment.
- Strong sense of urgency and accountability to drive client outcomes.
- Fluency in Romanian and English, with the ability to work collaboratively with internal and external teams.
- Competent negotiation and influencing skills.
Preferred Qualifications:
* Previous experience in Consumer Insights (sales or consulting).
- Broad industry knowledge (FMCG, Banking, Telekom).
- Accuracy and attention to detail.
What We Offer:
As a valued member of our team, you'll enjoy:
- Working in an international, multicultural environment.
- Private medical coverage.
- Hybrid working module.
- Meal tickets and monthly allowances.
- Easter and Christmas vouchers and vacation vouchers/tickets.
- Internal recognition program.
- Volunteer time off.
About blithequark:
blithequark is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, we combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights, delivered with advanced analytics through state-of-the-art platforms, we deliver the Full View. blithequark is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
Our Commitment to Diversity, Equity, and Inclusion:
blithequark is committed to reflecting the diversity of our clients, communities, and markets within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class.
How to Apply:
If you're a motivated and results-driven professional with a passion for consumer insights and business growth, we invite you to apply for this exciting opportunity. Please visit our website to learn more about our company culture and values, and to submit your application. Apply Job! Apply for this job