Experienced Customer Service Representative – Aviation Industry Leader
Are you ready to take your career to new heights and join a global organization that's revolutionizing the aviation industry? Look no further than blithequark, the world's leading airline, where we're on a mission to become the best airline in the history of aviation. Our shared purpose, "Connecting people and uniting the industry," is about more than just getting people from one place to another. As a worldwide organization operating in hundreds of locations around the world with hundreds of thousands of customers and tens of thousands of employees, we have a unique responsibility to uplift and offer opportunities in the places where we work, live, and fly. And we can only do that with a truly diverse and inclusive team of employees. At blithequark, our careers encompass competitive advantages packages aimed at keeping you happy, healthy, and well-traveled. From employee-run "business useful resource organization" groups to international-class benefits, 401(k), and perks like the world-to-be-had travel, blithequark is truly a one-of-a-kind place to work. Are you ready to take your career to new heights and join our team?
Why Join blithequark?
* Fly United for free - domestic and global, and bring your friends and family too!
- Flexibility: opportunities for overtime and the ability to trade shifts to work a flexible timetable.
- Phenomenal benefits: 401(k), pension plan, health insurance, and a worker assistance Plan for you and your family.
- Build your career: the opportunity to learn and grow into leadership roles with over half of our leaders starting in the operation.
- Up to $27.00 / hour: Seniority-based pay raises with extra compensation for shift differential and beyond regular time.
As the Face of Our Customer
As a Customer Service Representative at blithequark, you'll be the professional in the airport who crafts meaningful connections and encourages an environment where everyone feels welcome, valued, and respected. You'll be interacting with our domestic and international customers in our lobbies and at gates, supporting them with ticketing, luggage, greeting customers as they start and end their journey, and doing it with a smile. You'll offer a pleasant, professional, confident, and insightful career to help resolve customer travel issues and make their experience memorable.
Key Responsibilities:
* Interacting with customers in a kind and beneficial manner is key to crafting memorable experiences and building customer loyalty and retention.
- Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we've inconvenienced a customer.
- Working every day with a safety mentality by ensuring we maintain ourselves and each other to the highest standards.
- Navigating challenges through being steady but adaptable. Retaining composure and handling issues while not taking customer frustration into view.
- Running collaboratively with others, assisting your colleagues, and supporting them achieve success with new processes and technologies.
Qualifications:
* High school diploma, GED, or equivalent
- Minimum of 18 years old
- Comfortable working with computers, mobile devices, and new technologies
- Physical ability to stand and walk for an 8-hour shift, as well as carry and handle luggage
- Potential to acquire a SIDA badge and meet airport requirements for badging
- Legally eligible to work in the United States without sponsorship
- Potential to meet the company's attendance requirements and uniform and appearance standards
What We Offer:
* Competitive hourly rate of up to $27.00
- Seniority-based pay raises
- Extra compensation for shift differential and beyond regular time
- Opportunities for overtime and flexible scheduling
- International-class benefits, including 401(k) and pension plan
- Health insurance and worker assistance Plan
- World-to-be-had travel perks
- Collaborative and inclusive work environment
- Opportunities for career growth and development
- Recognition and rewards for outstanding performance
Join Our Team:
If you're passionate about delivering exceptional customer service and joining a global organization that's revolutionizing the aviation industry, we want to hear from you. Apply now to become a part of our team and take your career to new heights. Apply Now! Apply for this job