Community executive - disney uk (out of hours) (ftc) ID-1243 – Amazon Store

Company Description

About Jungle Creations

We are Jungle Creations, an award-winning social media agency and publisher. Since our creation in 2014, we have built a community of over 147 million followers on and beyond social. In 2019 we launched The Wild, our publisher-powered social agency, that helps brands unlock social through data and insights, so they can build communities and break into culture.

Jungle Media is the home of our portfolio of award-winning social media brands. We have pioneered some of the world's biggest communities; from Twisted on food and drink, to VT on entertainment, Four Nine on female lifestyle, Craft Factory on DIY and family and Lovimals, Level Fitness and Futurology on pets, fitness and tech. Our brands reach millions of people every single day through our video content, websites, podcasts (and even restaurants).

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We are looking for a social expert to work across Meta, TikTok, and YouTube channels for our client Disney UK. As a Community Executive, you’ll be responsible for executing first-class Community Experience across their channels, engaging with fans, and proactively building meaningful interactions.

Please note that we are only looking for candidates who are flexible in working evenings and weekends, as the hours for this role sit outside of the typical 9-5.

Requirements

What you will be doing as an OOO Community Exec for Disney UK:

* Own daily community experience; reactive and proactive community management that builds diehard communities cross-platform (Instagram, Facebook, YouTube, TikTok, and Threads). * Consistently demonstrate strong brand knowledge in order to engage fans. * Source appropriate UGC and manage outreach/approvals process. * Identify and escalate content/community opportunities and potential crisis situations. * Track results and compile regular community management reports. * Proactively identify and react in a timely manner to tactical & trending opportunities. * Monitor trends in social media tools, apps, channels, design, and strategy.

What you’ll bring to Jungle

* Experience working in a fast-paced environment, both as part of a team and autonomously. * Excellent written English skills with acute attention to detail. * Strong knowledge and understanding of the Disney world. * Familiarity with social analytics and media terminology. * The ability to source video content with the potential to go viral. * Excellent written and verbal communication skills. * A self-starter, high energy, and positive team player.

What's in it for you?

Working at Jungle has its perks! People are at the heart of everything we do, so we've developed a range of benefits to suit you all:

* Free breakfast daily. * Dog-friendly office. * Generous holiday allowance to include your birthday day off. * Eye care. * A great wellbeing platform; access to our Employee Assistance Programme and Mental Health First Aiders. * Generous family-friendly policies. * Regular social events and communication with our leaders. * Recognition schemes and people awards. * Long service awards. * Access to great high street discount vouchers & much more! * Cycle to work scheme.