Engineering Manager, Search

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What We Do

The Search organization supplies address, place, and points of interest (POI) data and search APIs for global searches in countries around the world. Search is crucial for our customers’ applications and we are a key partner to the Maps and Navigation organizations at Mapbox. Whether you’re trying to find a place among the vast ocean of data on a global map or to find the exact location of a venue a few miles down the road, Search is in the critical path of our customers’ experiences.

What You'll Do

As a Engineering Manager of Search at Mapbox, you will lead a team of innovative and high-performing engineers who develop complex search, mapping, and navigation solutions, scaling them to meet operational excellence standards. You will be responsible for organizing your team’s day-to-day work, fostering the growth and development of the people on the team, and aligning the team’s work with the company's priorities. Thousands of customers rely on Mapbox services to seamlessly handle billions of requests every day and scale in real-time to global events. You will lead the delivery of solutions that remain robust, reliable, and innovative in a fast-evolving technological landscape.

In this role, you will:

• Deliver complex, high-impact projects while providing technical expertise and mentorship to your team.

• Operate your team’s day-to-day and be hands-on in project management and sprint planning.

• Manage SRE responsibilities for on-call and related responsibilities.

• Empathize with internal and external customers delivering features that address their needs.

• Manage and develop the team through hiring, retaining, mentoring, and continually building the team’s capabilities.

• Drive company, product, and team objectives, carrying your team and relevant stakeholders along in the decision-making.

• Work with Product and Engineering teams to develop the long-term business strategy driving the team’s work.

• Establish, track, and iterate on operational metrics to ensure the team is delivering products that meet or exceed customer expectations.

• Determine best engineering practices and promote them within the team and across Mapbox.

What We Believe are Important Traits for This Role

• 5+ years of people management experience: You have managed remote engineering teams leading to product execution and business outcome while growing and developing a team of engineering talent.

• Strong written and verbal communication in English: You can talk and write about complex ideas concisely to a wide audience. Ability to speak business-level Japanese is a plus.

• Hire & Develop: You understand the importance of hiring the best diverse talent and creating a culture where your team members can learn & grow with the organization. 

• Technical Expertise: You have deep knowledge and experience of building scalable web services in AWS and building data products.

• Operational Excellence: You drive a culture of quality and continuous improvement within your team and personally embody a passion for monitoring, metrics, triage, resolving customer issues, and iterative improvement. You help foster the end to end development of clearly designed interfaces, documentation, thorough test coverage, and effective code reviews.

• Ownership & Execution: You own the vision, lead the strategy, and guide the team to execute towards building the future of your product.

• Customer Focus: You care deeply about your customers and their problems, and you work tirelessly to innovate on their behalf.

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems and opportunities.

• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here.

We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

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