Senior Product Analyst – Call Center Analytics
At
Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. While our core operations are based in the United States, we are excited to be setting up our presence in Argentina as we continue to grow globally. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking - and we’re looking forward to building a strong local team in Argentina to support our mission.We’re seeking a Senior Product Analyst who sits at the intersection of product strategy and call center operations. You’ll play a pivotal role in shaping Lendbuzz’s future by ensuring that both what we build and how our customer interactions are handled are guided by robust, accurate insights. Collaborating closely with product managers, engineers, operations, and customer experience teams, you’ll turn product and call center metrics into actionable recommendations that improve performance, enhance efficiency, and elevate customer experience.
Please note - The salary range is listed in Argentine Pesos (ARS).
Key Responsibilities:Call Center Analytics:
We believe:
Diversityis a competitive advantage.We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
Compassionis a strength.We care about our customers and look to build long-term relationships with them.
Simplicityis a key feature.We work hard to make our forms and processes as painless and intuitive as possible.
Honesty and transparency are non negotiable.We incorporate these traits in all of our interactions.
Financial opportunity belongs to everyone.We work every day to improve lives by extending this opportunity.
If you believe these things too then we would love to hear from you!
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