Night Shift – VTOC Network Engineer w/ active TS/SCI clearance in Springfield, VA

Night Shift - VTOC Network Engineer w/ active TS/SCI clearance - General Dynamics - Springfield, VA - work from home job Company: General Dynamics Job description: Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Polygraph Public Trust/Other Required: Job Family: Network Engineering Job Qualifications: Skills: Networks, Video Conferencing, VTC Certifications: Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: ​ ​Transform technology into opportunity as a VTOC Network Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a VTOC Network Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared VTOC Network Engineer joining our team to Support our intelligence customer in Springfield, VA. HOW A VTOC NETWORK ENGINEER WILL MAKE AN IMPACT UDS Video Teleconferencing Operations Center (VTOC) Network Engineer provides Tier I - Tier III support. The VTOC team monitors all VTC sessions, conferences, and VTC hardware, troubleshoot and resolve issues as they arise during video conference calls, escalating and collaborating with engineering teams from other contracts when as needed. The VTOC Network Engineer leverages the Remedy ticketing system to maintain an efficient accountability of system problems and resolutions to assist in identifying trends and system improvements. Primary Responsibilities: Provide VTC Operational Support for all Campus East and West conference rooms and private offices Perform new installations, implement upgrades, modify existing installations on multiple vendor models of collaboration endpoints Scheduling and managing local and remote AV/VTC events, to include scheduling of physical room space when required Assist customers with scheduling conflicts of conference rooms and or VTCs on multiple networks Develop documentation such as diagrams, troubleshooting guides, and topology diagrams to be utilized by different levels of support staff for troubleshooting. Schedule Joint Worldwide Intelligence Communications System (JWICS) VTCs using the JWICS scheduling system integrated with TMS for external Agencies Monitor VTCs using the Tele-presence Management Suite (TMS) Monitor live VTCs for audio/video issues Take remote control of ongoing VTCs for additional customer support Provide remote support using VNC Viewer Provide in person technical support when required Act as first responders (identify problems) Resolve scheduling conflicts as they occur Assist with recording of VTC sessions Provide customers with individual/group training upon request. Generate Tier 1-3 incident tickets in ServiceNow Provide Closed Captioning Support for all Tier 1 VTC for the hearing-impaired community Provide user education and training on VTC equipment and other basic hardware and software functions WHAT YOU’LL NEED TO SUCCEED: Education and Experience: Requires a Bachelor’s degree or equivalent experience 5+ years of related experience Night Shift: Monday - Saturday (10PM-6AM) Location: On Customer Site US Citizenship Required GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays #Rover2022 Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA VA Springfield Additional Work Locations: We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Night Shift - VTOC Network Engineer w/ active TS/SCI clearance - General Dynamics - Springfield, VA - work from home job Expected salary: Location: Springfield, VA Night Shift - VTOC Network Engineer w/ active TS/SCI clearance - General Dynamics - Springfield, VA - work from home job Job date: Fri, 28 Jul 2023 04:03:59 GMT Apply for the job now! Night Shift - VTOC Network Engineer w/ active TS/SCI clearance - General Dynamics - Springfield, VA - work from home job Apply tot his job Apply To this Job