Certified Pharmacy Technician (Individualized Care Coordinator) TN- LaVergne- Specialty Pharmacy
Monday-Friday 7:30am-4:00PM Hybrid schedule once training is completed ( 3 days in office, 2 days work from home once training is completed ) What Individualized Care contributes to Cardinal Health MMS Solutions, a division of Cardinal Health, is a specialty pharmacy serving nephrology physician offices and clinics. Located in La Vergne, Tennessee, MMS Solutions is a full-service closed-door specialty pharmacy dedicated in dispensing renal-specific medications, nutritional’s, and ancillary supply orders directly to the patients homes. Job Summary Responsible for providing effective customer care to our nephrology base customers, our dedicated team must possess excellent communication skills, be detail-oriented and reliable as well as proficiency in computers. Responsibilities:
- Effectively manage moderate to high call volume.
- Communicate effectively with patients, caregivers, and clinicians in a pleasant and professional manner.
- Detail-oriented.
- Input patient data into the pharmacy information management system.
- Resolve patient/customer inquiries with the most effective response.
- Display professional approach with team members at all times.
- Contributes to team effort by accomplishing related results as needed.
- Maintains knowledge of and abides by all HIPAA, Board of Pharmacy, and applicable federal and state regulations.
Qualifications:
- Call center experience preferred
- National Certification preferred
- Must be a registered pharmacy tech in the state of Tennessee
- High School Diploma or GED preferred
- Two-years of college experience or relative work experience preferred
- Must demonstrate effective verbal and written communications, with a desire to provide superior phone customer service
- Must be willing to take on additional duties when needed
- Responsible and willing to function as a cooperative team member
- Must have a working knowledge of Microsoft Office Suite as well as the ability to learn competencies in pharmacy information
- system
- Candidate needs to demonstrate initiative, time management, organizational skills, a professional demeanor, and positive
- attitude
Anticipated hourly range: $18.10 per hour - $25.80 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 09/21/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here Apply tot his job Apply To this Job