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Ups Field Service Engineer - Remote

Remote, USA Full-time Posted 2026-06-17

UPS is hiring Remote Field Service Engineers to provide advanced technical support, equipment diagnostics, and field-level coordination for UPS's logistics and technology infrastructure. This role is fully remote with periodic travel to customer or facility sites as needed. Key Responsibilities: - Provide remote diagnostics, troubleshooting, and resolution for field-based logistics systems. - Coordinate service and maintenance schedules with internal teams and external vendors. - Support deployment of hardware and software upgrades. - Perform system health checks and respond to alerts proactively. - Serve as a technical liaison between operations, engineering, and IT. - Maintain documentation for service procedures, incident logs, and equipment specs. Requirements: - Bachelor’s degree in Engineering, IT, or related technical field. - 2+ years of experience in field service, equipment support, or technical diagnostics. - Strong knowledge of hardware systems, sensors, and remote monitoring tools. - Excellent communication and customer service skills. - Ability to work independently and manage time effectively. - Willingness to travel occasionally for on-site support or installations. - U.S. residency required. Apply Job!

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