Strategic Market Expansion & Growth Specialist (Remote - Costa Rica)

Position at a Glance

• Position: Strategic Market Expansion & Growth Specialist
• Location: Remote (Costa Rica)
• Company: Workwarp
• Start Date: Immediate
• Compensation: Competitive salary and comprehensive benefits package

At Workwarp, we are pioneers in empowering global e-commerce success. We foster a culture of innovation, entrepreneurial spirit, and a relentless focus on customer value. If you are a highly motivated individual with a passion for driving growth in the dynamic online marketplace, this is your opportunity to make a significant impact. We are seeking a proactive and results-oriented Strategic Market Expansion & Growth Specialist to join our team and play a pivotal role in expanding our presence and optimizing the customer experience within the US marketplace. This role is instrumental in identifying, cultivating, and managing high-potential seller partnerships to enhance product selection, optimize pricing strategies, and elevate customer satisfaction.

Core Responsibilities

• Market Intelligence & Strategic Planning: Develop and maintain a deep understanding of the US marketplace, including seasonal trends, competitor activities, and emerging opportunities. Proactively identify product selection gaps and translate these insights into actionable Go-to-Market (GTM) strategies.
• Strategic Sourcing & Partnership Development: Identify, prospect, and onboard high-value sellers to our platform through targeted outreach, industry events, and compelling presentations. Cultivate strong, collaborative relationships with key marketplace players.
• Seller Enablement & Performance Optimization: Provide expert guidance and best-practice recommendations to sellers on optimizing their online presence, including strategies for enhanced product listings, improved delivery performance, and increased customer engagement. Leverage data-driven insights to drive tangible improvements in seller performance and customer satisfaction.
• Stakeholder Management & Collaboration: Effectively collaborate with internal and external stakeholders, including product development, marketing, and customer support teams, to address seller challenges and ensure a seamless marketplace experience. Act as a key advocate for seller needs and contribute to the development of solutions that benefit both sellers and customers.
• Market Expansion Initiatives: Develop and execute targeted market expansion initiatives to introduce new product categories and attract key marketplace players to our platform, maximizing product selection and expanding our customer base.

Key Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field required.
• 1-3 years of demonstrated success in a sales-focused role within e-commerce, retail, or FMCG industries.
• Proven track record of exceeding sales targets through the application of consultative and solutions-oriented sales methodologies.
• Strong aptitude for identifying and promoting new merchandise and offerings to new markets.
• Excellent communication and presentation skills, with proficiency in Microsoft Excel and Microsoft Workplace applications. Ability to thrive in a fast-paced, ambiguous environment and demonstrate a strong drive for achieving results.
• Exceptional commercial acumen, with polished written and oral communication skills.
• Advanced analytical and quantitative skills, with the ability to interpret complex economic data and communicate insights effectively.
• Comfortable operating in a dynamic, high-energy environment, with the ability to manage multiple, competing priorities simultaneously.

Preferred Qualifications

• 2+ years of direct experience within the e-commerce sector.
• 3+ years of experience in consumer electronics purchasing or sales.
• 3+ years of experience in direct sales roles.

We Encourage You to Apply! Even if you don't meet all the listed qualifications, we encourage you to apply. We are committed to building a diverse and talented team and are eager to consider candidates with the potential to thrive in this role.

Strategic Market Expansion & Growth Specialist (Remote - Costa Rica)

Position at a Glance

• Position: Strategic Market Expansion & Growth Specialist
• Location: Remote (Costa Rica)
• Company: Workwarp
• Start Date: Immediate
• Compensation: Competitive salary and comprehensive benefits package

At Workwarp, we are at the forefront of revolutionizing global e-commerce. We champion a culture of innovation, entrepreneurial thinking, and an unwavering commitment to customer value. If you possess a passion for driving growth within the dynamic online marketplace and are driven to make a real difference, this is your opportunity. We are seeking a highly proactive and results-oriented Strategic Market Expansion & Growth Specialist to join our team and play a pivotal role in expanding our market reach and optimizing the customer journey within the US. This role is critical for identifying, nurturing, and managing high-potential seller partnerships to enhance product selection, refine pricing strategies, and elevate overall customer satisfaction.

Core Responsibilities

• Market Intelligence & Strategic Foresight: Proactively analyze the US marketplace landscape, including emerging trends, competitor strategies, and evolving consumer behaviors. Identify critical product selection gaps and translate these insights into actionable Go-to-Market (GTM) strategies.
• Strategic Sourcing & Collaborative Partnership Development: Identify, engage, and onboard high-value sellers through targeted outreach, industry participation, and compelling value propositions. Cultivate strong, collaborative relationships with key marketplace stakeholders.
• Seller Empowerment & Performance Optimization: Provide expert guidance and best-practice recommendations to sellers on optimizing their online presence, encompassing enhanced product listings, improved fulfillment processes, and proactive customer engagement strategies. Leverage data-driven insights to drive measurable improvements in seller performance and customer satisfaction.
• Cross-Functional Stakeholder Management & Alignment: Effectively collaborate with internal teams (product, marketing, customer support) and external partners to address seller challenges and ensure a seamless marketplace experience. Serve as a key advocate for seller needs and contribute to the development of solutions that benefit both sellers and customers.
• Market Expansion & New Product Introduction: Develop and execute targeted market expansion initiatives to introduce new product categories and attract key marketplace players, maximizing product selection and expanding our customer base.

Key Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field required.
• 1-3 years of demonstrable success in a sales-focused role within e-commerce, retail, or FMCG industries.
• Proven ability to consistently exceed sales targets through the application of consultative and solutions-oriented sales methodologies.
• Strong aptitude for identifying and promoting new merchandise and offerings to new markets.
• Excellent communication and presentation skills, with proficiency in Microsoft Excel and Microsoft Workplace applications. Ability to thrive in a fast-paced, dynamic environment and demonstrate a strong drive for achieving results.
• Exceptional commercial acumen, with polished written and oral communication skills.
• Advanced analytical and quantitative skills, with the ability to interpret complex economic data and communicate insights effectively.
• Ability to manage multiple, competing priorities simultaneously in a high-energy environment.

Preferred Qualifications

• 2+ years of direct experience within the e-commerce sector.
• 3+ years of experience in consumer electronics purchasing or sales.
• 3+ years of experience in direct sales roles.

We Encourage You to Apply! We believe in fostering a diverse and talented team. Even if you don't meet all the listed qualifications, we encourage you to apply. We are eager to consider candidates with the potential to excel in this role.