Customer Engagement Manager - Budget Management

Job Summary:

We are seeking an experienced Customer Engagement Manager - Budget Management to join our Marketing Center of Excellence team at Disney Experiences. As a key member of our Customer Engagement (CE) Budget Management team, you will play a vital role in supporting the DX businesses by ensuring accurate, effective, and efficient administration of budgetary tasks. You will serve as a liaison between global marketing teams and finance teams, providing strategic, financial, and analytical leadership.

Key Responsibilities:

• Process invoices for payment and facilitate timely remittance with multiple partners
• Manage and prioritize payment activities using CE workflow system
• Research and resolve issues with past invoices and respond to internal financial audits
• Develop strong partnerships with stakeholders across multiple Disney businesses and organizations
• Present and communicate effectively to all levels of leadership, including senior executives
• Supervise the CE Budget team mailbox and lead daily communications, inquiries, and updates
• Request, monitor, and maintain purchase orders and insertion orders required to pay vendor invoices
• Assist in the development of new tracking and reporting templates and help prepare tools and processes for future planning and analysis

Requirements:

• 3+ years of work experience
• 1-2 years of progressive experience in Finance/Accounting or Business Development
• Demonstrated analytical ability and strong computer/systems skills, including Microsoft Office Suite (Excel, Word, and PowerPoint)
• Proficient experience in large data sets and Excel formulas
• Practical experience with Coupa, SAP, or similar enterprise resource planning software
• Excellent written and verbal communication skills
• Ability to drive results through proactive problem-solving, detail orientation, and partnership skills
• Experience working in a collaborative environment with internal partners, 3rd party vendors, and agencies

Education:

• BA/BS Degree in Finance/Accounting or related field

What We Offer:

• Competitive salary
• Comprehensive benefits package, including health and savings benefits, educational opportunities, and special perks
• Opportunity to work in a dynamic and fast-paced environment with a leading company
• Collaborative and inclusive work environment

How to Apply:

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please click the link below to submit your application.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.