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Join Our Team: Customer Service Insurance Sales Representative - Earn a $2,000 Signing Bonus!

Remote, USA Full-time Posted 2026-06-17

Launch your career with a purpose-driven role as a Customer Service Insurance Sales Representative at USAA! Based in Phoenix, Arizona, this exciting opportunity allows you to grow professionally and personally while making a meaningful impact in the lives of military members and their families. Enjoy a competitive salary, comprehensive benefits, and a supportive work environment that invests in your success.

About USAA

At USAA, we're dedicated to serving the military community with honesty, integrity, loyalty, and service. Our mission is to provide exceptional financial services that help our members achieve financial security. Join our team and be part of a culture that values people, teamwork, and community.

What You'll Do

  • Deliver exceptional customer service to our members through phone, email, and other channels.
  • Apply your knowledge of personal lines insurance to assist members with quotes, policy changes, and claims.
  • Identify member needs and provide tailored solutions to ensure their financial security.
  • Operate in a fast-paced contact center environment, navigating multiple systems and programs.
  • Maintain required Property & Casualty licenses and state registrations.

What You Bring

  • High School Diploma or GED equivalent.
  • Exceptional customer service skills with clear and professional communication.
  • Ability to acquire Property & Casualty license before hire date and complete state registrations within 90 days.

What Sets You Apart

  • 1 year of customer contact experience in a needs-based sales environment.
  • US military experience through military service or a military spouse/domestic partner.
  • Prior experience in a fast-paced contact center environment.

What We Offer

  • Competitive salary: $46,135 - $47,135.
  • $2,000 signing bonus for new hires starting in January, February, or March.
  • Comprehensive benefits, including medical, dental, vision, 401(k), pension, life insurance, and more.
  • Career path planning and continuing education to support your professional goals.
  • Relocation assistance not available for this position.

How to Apply

Ready to start your career with USAA? Apply now and take the first step towards a fulfilling and rewarding role!

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