Join Our Team as an Imaging Service Engineer: Unlock a Rewarding Career with Unlimited Growth Opportunities

Elevate your career with a dynamic role at Fujifilm as an Imaging Service Engineer! We are seeking a highly skilled and motivated individual to join our team in a remote capacity, offering a unique blend of challenge, opportunity, and community. As an Imaging Service Engineer, you will be responsible for delivering exceptional service and support to our customers, working independently and collaboratively to drive success. In return, you will receive a competitive salary, comprehensive benefits, and unparalleled opportunities for growth and development.

Job Overview

Key Responsibilities

• Perform preventative maintenance, repairs, and installations of medical imaging equipment
• Provide exceptional customer service, ensuring timely resolution of issues and concerns
• Collaborate with technical support, management, and customers to resolve issues and escalate concerns
• Maintain accurate and timely administrative records, including expense reports, timecards, and service reports
• Stay up-to-date with administrative responsibilities, including customer service orders and internal service records
• Utilize escalation processes to resolve customer service delivery issues and conduct root cause analysis
• Maintain exceptional customer relations, ensuring customer satisfaction and loyalty
• Responsible for maintaining assigned tools, test equipment, and spare parts
• Promote the image and reputation of Fujifilm, both internally and externally

Requirements

• Associate's degree in electrical engineering, electronics, or computer science discipline, or equivalent experience
• Minimum one year of previous field service experience
• Knowledge of assigned equipment to provide timely repair and effective maintenance
• Active listening skills and above-average customer service skills
• Sound organization and administrative skills, with the ability to maintain paperwork to FDA and company required standards
• Excellent analytical and communication skills, with the ability to communicate technical issues in an easy-to-understand manner
• Capable of operating test equipment related to the job (oscilloscope, meter, and diagnostic testers, etc.)
• Valid driver's license and safe driving record

Physical Requirements

This position typically works in usual medical, clinical working environments, including sites under construction. The position may require the ability to physically work in high magnetic fields of up to 3 Tesla, which could dangerously affect any implanted medical devices made of ferrous material, potentially causing serious injury and/or death.

Additional Requirements

• Must have a valid driver's license with a safe driving record
• Must possess good interpersonal skills
• Must be reliable and able to work independently
• Must project a professional image

Travel

Up to 100% based on business needs, including overnight and air travel.

Equal Opportunity Employer

Fujifilm is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

COVID-19 Vaccination Requirements

In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Apply Now and Take the First Step Towards a Rewarding Career!