Manager, New Products & Services Implementation

Join CVS Health as a Manager, New Products & Services Implementation and Drive Innovation in Healthcare!

CVS Health is seeking a highly skilled and innovative Manager to lead the implementation of new products and services across our Retail Pharmacy business. As a key member of our Patient Engagement and Experience Team, you will play a critical role in incubating new lines of business, driving growth, and delivering customer-centric experiences. If you're passionate about transforming healthcare and have a proven track record of driving results, we want to hear from you!

About Us

At CVS Health, we're committed to bringing our heart to every moment of your health. Our purpose guides our commitment to deliver enhanced human-centric healthcare for a rapidly changing world. We're evolving Retail Pharmacy to generate new sources of value for the business and drive growth through innovative solutions.

Job Summary

As Manager, New Products & Services Implementation, you will be responsible for executing and coordinating key workstreams across a large group of stakeholders within Retail Pharmacy. You'll work closely with cross-functional teams to bring new products and lines of business to life with a customer-first approach. Your expertise will help drive the successful implementation of new products and services, and you'll play a key role in shaping the future of healthcare.

Key Responsibilities

• Pilot implementation and measurement: Execute new product pilots, manage dependencies, and facilitate collaboration across CVS SME teams.
• Scaled product solutioning: Act as business owner and product point-of-contact for IT partners, coordinate across SMEs to source information for technology build requirements.
• Stakeholder and upward management: Support PMO lead in ensuring timely visibility and collaboration across large, cross-functional working team.

Requirements

• 5+ years of experience in healthcare or retail industry in a strategy, innovation, product/program development and/or product/program operational role.
• Demonstrated knowledge of healthcare industry business models.
• Excellent communication and storytelling skills.
• Strong acumen for data-driven decision-making.
• Agility and strong interpersonal skills.

Preferred Qualifications

• PharmD preferred.
• Master's degree in Business or related field preferred.
• Experience with analytics and reporting.
• Experience with systems and technology builds.

What We Offer

• Competitive salary: $66,330.00 - $145,860.00.
• Comprehensive benefits package.
• Opportunities for growth and development.
• Flexible work arrangements.

Apply Now and join our team as a Manager, New Products & Services Implementation!