Remote Patient Coordinator - Join Our Team and Make a Difference in Healthcare!

We are seeking exceptional individuals to join our team as a Patient Coordinator, where you will be the first point of contact for patients seeking medical assistance and support. As a Patient Coordinator, you will build trust with patients, provide compassion and empathy, and accurately document their needs prior to them speaking with a nurse. This is a remote, full-time or part-time opportunity with a competitive salary and excellent benefits.

Why Join AccessNurse?

• Join a growing company making a difference in healthcare
• Work from home with company-provided equipment
• Competitive pay and incentives
• Benefits eligibility for full-time staff (medical/dental/vision/life)
• 401(k) plan program with discretionary matching funds
• Career growth opportunities
• Perks at Work: discounts on car rentals, electronics, apparel, and more
• Employee LiveWell program for health and well-being and Employee Assistance Program
• $500 Employee Referral Bonus with no cap

Job Requirements

• High School Diploma or GED required; Associate's Degree preferred
• 1+ years of customer service experience required
• 1-2 years of healthcare experience desired
• Inbound call center experience preferred
• Ability to type a minimum of 25 wpm
• Excellent organizational and computer skills and ability to multi-task
• Excellent listening and comprehension skills
• Professional, courteous telephone voice
• Dependable, reliable, and trustworthy
• Ability to defuse conversations and escalate if necessary
• Ability to handle confidential information; HIPAA experience a plus

Remote Workstation Requirements

• Reliable high-speed internet connection (minimum 23 megabits download and 10 megabits upload)
• Hardwired internet connection (no WiFi)
• Reliable telephone line (land-line or VOIP from the same company as your internet)
• Quiet, private workspace with a lockable door
• Ability to provide a HIPAA-compliant workspace

What We Offer

• Competitive salary ($17.00 per hour)
• Additional incentives/shift differentials (up to $3 per hour)
• Opportunities for career growth and professional development
• Comprehensive benefits package (medical/dental/vision/life)
• 401(k) plan program with discretionary matching funds

Apply To This Job and join our team today!