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Join Our Team: Part-Time Operations Agent

Remote, USA Full-time Posted 2026-06-17

Key Job Details:

  • Position: Operations Agent (Part-Time)
  • Compensation: Competitive hourly rate of $19.80, with opportunities for future increases and overtime pay
  • Company: Southwest Airlines
  • Start Date: Immediate openings available
  • Location: Remote (AZ-Phoenix)

Our Company Promise

We are committed to providing our employees with a stable work environment, equal opportunities for learning and growth, and a culture that values creativity and innovation. We prioritize our employees' well-being and provide a caring attitude that extends to our customers.

Job Description

  • Providing exceptional customer service to our passengers
  • Coordinating with other teams to facilitate on-time departures and quick turnarounds
  • Working in a fast-paced airport environment, including the operation office, gate area, jetways, and air freight facilities
  • Handling station communications, coordinating loading and unloading of aircraft, and preparing dispatch release forms

Pay and Benefits

We offer a competitive compensation package, including:

  • Hourly rate of $19.80, with opportunities for future increases
  • Opportunities for overtime pay and shift premiums
  • Free flights on any open seat on all Southwest flights, including for eligible dependents
  • Company contributions to your Retirement Savings Plan, up to 9.3% of your eligible earnings
  • Potential for annual ProfitSharing contributions
  • Comprehensive health insurance for you and your eligible dependents

Requirements

To be successful in this role, you should:

  • Be able to work well under pressure and as part of a team
  • Have excellent communication and customer service skills
  • Be able to read and follow instructions, and learn and understand ramp operations procedures
  • Be able to type and use a computer keyboard with sufficient speed
  • Be able to lift and move items of 70 pounds or more

What We Offer

In addition to our competitive compensation package, we offer:

  • A stable and supportive work environment
  • Opportunities for growth and development
  • A culture that values diversity, equity, and inclusion
  • A comprehensive benefits package, including health insurance and retirement savings

Ready to Apply?

If you're a reliable and motivated individual who is passionate about delivering exceptional customer service, we want to hear from you. Apply now to join our team as a Part-Time Operations Agent!

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