Program Manager - Membership Marketing Team (Remote)

Join Our Team and Drive Membership Marketing Excellence

We're seeking a highly skilled and experienced Program Manager to lead our Membership Marketing Team. As a key member of our team, you will oversee the production workflow, manage coordinators, and ensure the timely delivery of high-quality marketing materials. If you're a results-driven professional with a passion for marketing production and team leadership, we want to hear from you!

About Our Organization

CDP is a Boston-based public benefit corporation dedicated to improving the operational efficiency and revenue generation capacity of the public media system. We provide outsourced marketing, data analytics, fundraising, and technology services to over 230 NPR and PBS public media organizations, helping them raise more net income, grow their donor files, and lower fundraising costs.

Job Overview

As a Program Manager on our Membership Marketing Team, you will report to the Associate Director of Development and supervise a team of coordinators to ensure deliverables are accurate, on time, and efficient. Your responsibilities will include managing production workflows, communicating with vendors, maintaining quality standards, and collaborating with marketing managers to ensure final products meet quality standards.

Responsibilities

• Supervise coordinators to manage production with internal teams
• Oversee production workflow and procedures to meet quality and efficiency standards
• Communicate consistently across all teams, identifying and escalating risks to the MMT leadership team
• Collaborate with marketing managers to ensure final products meet quality standards
• Set priorities and deadlines to monitor project progress
• Resolve issues to ensure prompt and accurate execution of programs
• Monitor the accuracy and efficiency of the production schedule

Requirements

• Bachelor's degree or equivalent required
• At least 3 years of experience in marketing production, direct mail, or project management
• Results-oriented and deadline-driven
• Ability to prioritize and manage multiple projects in a fast-paced environment
• Proven experience as a change agent, adapting and impacting change effectively
• Strong feedback, coaching, and active listening skills
• Excellent interpersonal, written, and oral communication skills
• Exceptional organizational skills and attention to detail
• Proficiency in Microsoft Office 365 and experience using technology for efficiency

What We Offer

• Competitive salary
• Remote work arrangement
• Opportunity to work with a dynamic and growing organization
• Professional development and growth opportunities
• Collaborative and inclusive work environment

Our Culture

At CDP, we value diversity, equity, and inclusion. We're committed to creating a workplace where everyone can thrive and bring their whole selves to work. We're looking for candidates who share our character attributes, including a DEI mindset, strong communication skills, critical thinking, process orientation, collaboration, and a willingness to learn and grow.

How to Apply

If you're excited about this opportunity, please apply now. We can't wait to hear from you!