Remote Data Entry & Customer Service Representative - Join Our Dynamic Team!

Unlock a rewarding career as a Remote Data Entry & Customer Service Representative, where you'll play a vital role in delivering exceptional outcomes for our clients and making a meaningful difference in the lives of millions. As a valued member of our collaborative team, you'll enjoy a competitive salary, comprehensive benefits, and a vibrant community that celebrates individuality and diversity.

We're committed to fostering a culture where you can thrive, grow, and be part of a team that values your unique perspective and contributions. Our team is dedicated to creating an inclusive and supportive environment that allows you to excel and make a lasting impact.

Job Summary:

We're seeking a highly skilled and motivated Remote Data Entry & Customer Service Representative to join our team. As a key player in our organization, you'll be responsible for processing documents electronically, making outbound calls to doctor's offices, processing claims, and ensuring seamless document classification and transmission to clients.

Key Responsibilities:

• Process documents electronically with high accuracy and efficiency
• Make outbound calls to doctor's offices as volume permits, providing exceptional customer service and support
• Process claims and ensure timely resolution
• Receive, process, and classify documents, transmitting them to clients in a timely manner
• Sort, image, file, and archive documents by form type, maintaining meticulous records and databases
• Verify data from automated data extraction tools, ensuring accuracy and attention to detail
• Collaborate with team members to achieve exceptional outcomes and drive success

Requirements:

• High School Diploma or equivalent required
• Proficiency in MS Office, Teams, Outlook, and Word, with excellent computer typing skills
• Secure workspace with high-speed internet and ability to pass a typing test
• Excellent customer service and communication skills, with ability to work independently and as part of a team
• Strong data entry skills, with attention to detail and ability to work in a fast-paced environment
• Availability to work weekends and holidays as required, with flexibility and adaptability

What We Offer:

A competitive salary range of $46,600.00 - $63,250.00, depending on experience and performance, plus comprehensive benefits, including:

• Health insurance coverage
• Voluntary dental and vision programs
• Life and disability insurance
• Retirement savings plan
• Paid holidays and paid time off (PTO) or vacation and/or sick time

Equal Opportunity Employer:

We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds and perspectives. We consider applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Apply Now:

Don't miss this opportunity to join our dynamic team! Even if you don't feel like a perfect match, we encourage you to apply. We're looking for talented and motivated individuals to join our friendly team and contribute to our mission.