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Techno-functional Expert - Retail Banking

Remote, USA Full-time Posted 2026-06-17

Role Description Techno-functional Expert - Retail Banking Specialist I - Product Architect Who We Are Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world. Visit us at UST.com. You Are We are seeking a highly knowledgeable and experienced techno-functional expert in the Retail Banking, Corporate Banking, and associated Fintech sectors. He/She will work with the Customer point of contacts, Senior Client Engagement Managers, India-based product development team, and also the FinTEch partners at various stages in the engagement. The Opportunity

  • Engage with clients at various stages of engagement including pre-sales stage to provide functional expertise w.r.t. banking technology transformation, functional requirements and functional component selection and implementation.
  • Drive Implementation engagements as techno-functional expert by providing key inputs to the Project team and Client w.r.t to functionality, technology and implementation strategy.
  • Define and document functional, non-functional, user experience requirements, process flows, use case scenarios, user stories, models, and conceptual design diagrams to support iterative development.
  • Lead cross functional department meetings to define and obtain a sign off on the product requirements.
  • Manage a wide range of internal stakeholders from multiple domains with varying levels of influence.
  • Provide constant vision and "voice of the customer" to the development team during the product development and testing process.
  • Define epics and granular user stories, as applicable, based on the product requirements.
  • Collaborate with QA teams in reviewing test plans for applicability and test coverage.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. What You Need

  • Minimum of 10 years of experience in developing and implementing software products for Retail banking, Corporate Banking and fintech sectors.
  • Strong exposure to core banking technology platforms, digital banking platforms, payment systems and regulatory reporting
  • Proven track record of working in a similar role.
  • Knowledge of banking regulations, fintech innovations, and industry best practices.
  • Skills:
  • Business Analyst Requirements: We are looking for experienced BAs with exposure to Consumer or Retail Banking – particularly in Deposits or Loans.
  • Additionally, strong knowledge of Core Banking Systems is critical, with experience in any of the following platforms preferred:
  • Jack Henry
  • FIS – IBS or MBP
  • FISERV DNA
  • Ideal candidates will have experience in minimum one of the above three core systems;
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation abilities.
  • Ability to work collaboratively with cross-functional remote teams in different time zone
  • Proficiency in any one of the leading core banking platforms commonly implemented in USA
  • Good understanding of:
  • Architectural frameworks like microservices, cloud infrastructure and multi-tenancy
  • Deployment frameworks like CI/CD pipelines
  • Agile software development methodology. Knowledge of tools like Jira, Aha, etc.
  • Industry Background:
  • Banking Domain, FinTech, Software Product Development & Management

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below. Role Location: Remote

Compensation

Range: $132,000-$198,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance. Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year). All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws. What We Believe We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions. Humility We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity Through business, we will better the lives of those less fortunate than ourselves. Integrity We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. #UST #CB Skills Banking Operations,Corporate Banking,Business Development Apply tot his job Apply To this Job

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