Remote Customer Experience Specialist (Dutch)

Ready for a once-in-a-lifetime adventure—wherever you are in Spain? Whether you’re dreaming of working from sunny Valencia, embracing a hybrid lifestyle, or contributing remotely from anywhere in Spain—we’ve got you covered. This is your chance to become part of our super dynamic team at HelloPrint!

Join one of the most ambitious scale-ups in Europe and help us deliver WOW service to our Dutch-speaking customers.

Where can you work? You can choose the setup that fits your lifestyle:

• From our vibrant Valencia office

• Remotely from anywhere in Spain

• Or a hybrid mix of both

As long as you're driven to perform and eager to grow, we offer flexibility—with clear expectations and full support.

What about our Dutch team?

Our current BENL Customer Service team is already filled with talented people from different places all over The Netherlands and Belgium, with one common goal: to give the best service to our Dutch/Belgian customers and make them satisfied!

What do you do?

• You are the first contact for our customers via phone, email, and chat;

• You help customers find the right product and service by proactively helping them online and offline;

• You provide service with a smile and practice our most important core value: ‘Think like a customer’.

Do you think you are the missing piece of the puzzle? Keep reading!

Requirements

What are we looking for?

• A professional level of English and Dutch, both verbally and written;

• A Bachelor degree or academic level;

• A super customer-friendly attitude and enjoyment while being in touch with customers;

• A dynamic and flexible personality;

• A real team player and a great addition to our amazing team;

• Solution-oriented mindset and you excel in problem-solving in a creative way;

• Experience in Customer Service or with Adobe InDesign skills is a plus!

• Willingness to relocate or already Valencia based.

Start your new career abroad today! Read more about Customer Experience at Helloprint in sunny Valencia.

• 100+ colleagues from all around the world

• Amazing company activities, events, parties, and many more!

• Free Spanish classes if you are in Valencia

• Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever ‍♀️

• Breakfast and Lunch are on us! in Valencia

• Become part of our Growth Program, with plenty of job opportunities

• Free bi-weekly Bootcamp ‍♀️ in Valencia

Why HelloPrint

• HelloPrint is Great Place To Work-Certified™;

• A unique culture and challenges at a fast-growing e-commerce company;

• Dynamic, entrepreneurial and international environment (34 nationalities & average age of 30);

• A great community of like-minded young professionals in Valencia;

• Opportunities to grow and to Design Yourself in a fast-paced learning curve;

• Support with Spanish administration processes and relocation

• The best events, friday drinks & free Spanish classes;

• Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever

• A free Bueno Bootcamp and attractive discounts on Urban Sports Club to enjoy a broad variety of sports

• Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!

Originally posted on Himalayas