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Strategic Sales Development Representative

Remote, USA Full-time Posted 2026-06-16

Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures, G2 has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.

Strategic Sales Development Representative (SDR), OutboundWhat You’ll Be Doing (Responsibilities):
  • Drive a high volume of proactive, outbound prospect outreach through phone, email, and social media.
  • Achieve weekly, monthly, and quarterly sales-qualified opportunity goals.
  • Partner with Account Executives to strategically target and engage best-fit accounts.
  • Research technical buyers and craft contextual, compelling emails and cold calls.
  • Maintain and update records within our CRM, ensuring accurate documentation of research and activities.
  • Collaborate with Marketing to refine messaging and clearly articulate Forethought’s value proposition.
  • Support list building and other research projects to identify opportunities.
  • Participate in continuous training to refine your skills and stay ahead of industry trends.

Who You Are (Skills and Qualities):

  • Resilient and Coachable: You embrace feedback, learn from challenges, and continuously strive for improvement.
  • Highly Curious and Persistent: You have a natural curiosity and determination to uncover opportunities and engage prospects effectively.
  • Organized and Reliable: You excel at managing tasks, maintaining accurate records, and consistently following through on action items.
  • A Strong Communicator: You possess exceptional written, verbal, and interpersonal communication skills, with an ability to simplify complex ideas.
  • Self-Starter: You thrive in a fast-paced, dynamic startup environment and are driven to achieve results.
  • Technically Savvy: You’re comfortable engaging with technical decision-makers and leveraging tools like Sales Navigator, Outreach, and Salesforce (experience is a plus but not required).
  • Team-Oriented: You collaborate well with others, including Account Executives, to achieve shared goals.
  • Competitive and Results-Driven: You’re motivated to exceed goals and benchmarks.
  • Average Selling Price: Average deals are greater than $70,000.
  • Industry: Experience selling SAAS products | Startup experience
  • Education: Bachelor’s degree from an accredited college or university.

Compensation

For candidates based in the U.S., the total compensation package includes a base salary of $70,000 USD and a variable component of $40,000 USD(uncapped, with performance-based multipliers) + Equity. *Compensation for candidates based in Canada will be structured separately and may differ to reflect local market conditions and currency.

Originally posted on Himalayas

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