HR Operations Specialist

Responsibilities

• Facilitate/conduct all workforce administrative processes – onboarding/offboarding, employment verification, contract and document management in accordance with service level agreement. 
• Handle employee inquiries as tier 1 support and maintain inquiry FAQ to establish the knowledge database. 
• Employee timesheet, leave administration, compensation data collection for payroll processing. 
• Enrolment and termination for commercial insurance.
• Support on international assignment or relocation, work with Global Mobility team on visa/immigration service, provide guidance and support on employees’ lodging, etc. 
• Maintenance of employee and organization data in HRIS, generate HR data reports and function data dashboard. 
• Manage the quality control process in order to ensure that HR Operation services meet employee expectations as well as comply with local labour law and legislation. 
• Ensure the improvement and optimisation of the administrative processes, including systems and tools.

Requirements

• Bachelor’s degree holder with major in relevant discipline. 
• At least 5 years of experience in HR Operation or Shared Service, working history in big MNC, Financial Services or fast-growth hi-tech company is a plus. 
• Good command of English, both written and spoken. 
• Easy-going, willing to accept change and customer oriented.
• Can work under high pressure and handle multiple tasks.

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