IT Knowledge Management Specialist

Why should you join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. What’s the opportunity? We are looking for a dedicated and enthusiastic IT Knowledge Management Specialist to support the team with various tasks that ensure all members have access to the necessary knowledge to achieve divisional objectives.

What will I be doing?

• Identifying knowledge needs based on various inputs.
• Editing content, including videos, to enhance knowledge sharing within the IT division.
• Collaborating with various stakeholders to design and implement tailored learning plans that address different needs.
• Working together with stakeholders to develop a comprehensive knowledge catalog.
• Establishing and maintaining a knowledge agenda that includes general training, lectures, and talks.
• Collaborating with stakeholders to organize and systematize IT documentation.

What skills do I need?

• Very strong technological background
• Relevant experience working on supporting content creation for remote teams
• Excellent organizational skills
• Strong collaboration skills
• Good communication skills
• High level of attention to detail
• Fluent in English

What do we offer? Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:- Remote work: work from anywhere or one of our offices around the globe!*- Flexibility: we have flexible schedules and we are driven by performance.- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.- Learning & development: get access to a Premium Coursera subscription.- Language classes: we provide free English, Spanish, or Portuguese classes.- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back! *For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required What happens after you apply?Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process! Also, you can check out our webpage, Linkedin, Instagram, and dLocalPayments&eid=aef21020-4dcd-46c4-9847-95ccd3651332&idx=4&token=ldItr6wwoy9FP2UZu32oh3E27W4">Youtube for more about dLocal!

Originally posted on Himalayas

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