Senior Solution Advisor

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. The Senior Solution Advisor role at Granicus is a strategic, high-impact presales position for experienced professionals who excel at storytelling, stakeholder alignment, and cross-functional collaboration. As a Senior Advisor, you’ll lead “Art of the Possible” and Vision Demonstrations that are critical to helping public agencies visualize transformation—before a formal solution design is even on the table.You will serve as a thought partner to account executives and product marketing, shaping early-stage opportunity direction and ensuring our solution messaging lands with clarity, relevance, and confidence. This role is ideal for individuals who thrive in dynamic, fast-paced sales environments and who are ready to model excellence for the rest of the Advisor team.

About our team:

• We are a collaborative, mission-driven group of presales professionals who are driven by purpose, guided by curiosity, and committed to continuous improvement. We believe in the power of technology to improve lives. We partner closely with sales, product, and marketing to connect government agencies with solutions that create measurable impact. Our team values humility, creativity, and mutual support—and we celebrate small wins as much as major milestones.
• You’ll be joining a supportive environment where questions are encouraged, mistakes are part of learning, and continuous growth is the expectation.

How we show up to work:

• We approach every engagement with empathy, professionalism, and a deep respect for the complexity of public sector work. We show up prepared, curious, and ready to help—whether we’re collaborating with a teammate, delivering a vision demo, or joining a customer call. We believe how we show up matters just as much as what we deliver.
• We trust each other, give feedback generously, and strive to model integrity and thoughtfulness in everything we do.

What we're looking for:

• 4–6 years of experience in solution consulting, presales, or public-sector SaaS engagements
• Confidence leading early-stage discovery and facilitating value-based conversations with a variety of stakeholders, including senior government decision-makers
• Ability to craft compelling narratives that tie customer context to solution outcomes
• Skilled at adapting content and messaging for multiple personas and agency roles
• Demonstrated success in shaping opportunity direction and collaborating with AEs to improve win probability
• Comfortable coaching others and elevating team performance through informal mentorship
• Deep curiosity about public sector transformation, with awareness of trends in digital service delivery, procurement, and funding

Key responsibilities:

• Lead “Art of the Possible” and Vision Demonstrations for top-of-funnel opportunities across government verticals
• Drive discovery efforts to uncover buyer context, language, objections, and mission priorities
• Craft and deliver narratives that simplify complexity and align to stakeholder pain points and aspirations
• Collaborate with Product Marketing to evolve demo frameworks, language, and positioning
• Partner with AEs on opportunity strategy, including stage progression, persona coverage, and qualification
• Capture insights from field interactions to inform product, sales enablement, and marketing
• Contribute to team demo playbooks, reusable messaging assets, and new hire onboarding initiatives
• Serve as a mentor and thought partner to Associate and Solution Advisors

How success is measured:

• Vision demonstrations consistently result in Stage 1 to Stage 2 progression, contributing to pipeline movement and Government Experience Cloud qualification
• Demo narratives are consistently tailored, high-impact, and aligned to buyer persona, agency context, and public sector priorities
• AEs proactively request your support based on value delivered and past results
• Feedback from AEs, Product Marketing, and Sales Leadership reflects your influence on early-stage messaging and strategic positioning
• You identify patterns and recurring objections that lead to improvements in demo methodology, messaging assets, or qualification strategy
• You are recognized by peers and managers as a coach, contributor, and model of cross-functional collaboration

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.The Team- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S. - Flexible Time Off- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance- 401(k) plan with matching contribution- Paid Parental Leave- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance- Group legal coverage - And more! Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Originally posted on Himalayas

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