Head of Commercial Operations (ZR_25028_JOB)
This is a remote position.
Schedule:- Flexible, anytime.
- Hire, train, and manage a national network of BDMs focused on lead generation and client onboarding.
- Conduct regular coaching sessions and team check-ins.
- Build and manage BDM KPIs around lead quality, conversion, and revenue targets.
- Create a high-performance, compliant sales culture grounded in ethical advice and education.
- Identify, onboard, and nurture relationships with accountants, mortgage brokers, financial advisors, and SMSF-related professionals.
- Host and coordinate webinars, seminars, and in-person information sessions with referral partners and prospective clients.
- Develop scalable tools and templates for partner engagement.
- Refine CRM usage, pipeline tracking, and lead qualification systems.
- Build performance dashboards and lead conversion reports.
- Continuously improve sales workflows to reduce lead-to-conversion time.
- Ensure adherence to regulatory frameworks for SMSF marketing and client advice boundaries.
- Align commercial goals with marketing campaigns and compliance requirements.
- Collaborate with Finance and Legal to ensure risk-managed client onboarding.
- Report on commercial performance to executive leadership.
- Support budget planning, ROI tracking, and operational forecasting.
Requirements
- 8+ years of experience in commercial operations, sales leadership, or growth roles.
- Experience in financial services, property, or SMSF-related industries highly preferred.
- Proven ability to build and manage high-performing sales teams and partner channels.
- Strong understanding of regulatory and compliance considerations in financial advice and property investment.
- Proficient in CRM tools (e.g., HubSpot, Salesforce) and reporting platforms.
- Excellent interpersonal, leadership, and communication skills.
- Highly analytical, process-oriented, and outcomes-driven.
Independent Contractor Perk
- Permanent work-from-home
- Immediate hiring
Originally posted on Himalayas
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